Warren Brown Email & Phone Number

• Lead annual tests with a U.S. government ally to ensure that satellite communications equipment remained within the frequency range tolerance in accordance with the host nation agreement.
• Developed an instruction manual for future technicians and employees using consolidated technical knowledge, and peer-to-peer lessons learned through various field operations.
• Assisted in hosting two maintenance workshops where 35 technicians across Okinawa received mentoring and in-depth technical training to improve their unit’s ability to troubleshoot and maintain satellite terminals in a.
• Operated independently as Maintenance Supervisor for four critical communication systems outside of the continental United States with 240 hours of connection uptime over two weeks.
• As the unit’s Training Manager, coordinated the annual training for 35 employees resulting in a personnel readiness average of over 80%

Jacksonville, Florida

• Performed over 100 successful POS transactions per day resulting in 0% loss of revenue for the company
• Secured customer loyalty by providing excellent customer service and establishing genuine, friendly relationships with frequent shoppers.
• Maintained proper rotation of product according to sell by dates, minimizing product waste and loss of revenue
• Demonstrated adaptability and a team player mindset by working as a stock clerk and floral arrangement assistant when those departments were under-staffed.