Warren Brown Email & Phone Number

• Lead annual tests with a U.S. government ally to ensure that satellite communications equipment remained within the frequency range tolerance in accordance with the host nation agreement.• Developed an instruction manual for future technicians and employees using consolidated technical knowledge, and peer-to-peer lessons learned through various field operations.• Assisted in hosting two maintenance workshops where 35 technicians across Okinawa received mentoring and in-depth technical training to improve their unit’s ability to troubleshoot and maintain satellite terminals in a 100% readiness condition. • Operated independently as Maintenance Supervisor for four critical communication systems outside of the continental United States with 240 hours of connection uptime over two weeks.• As the unit’s Training Manager, coordinated the annual training for 35 employees resulting in a personnel readiness average of over 80%

Jacksonville, Florida

• Performed over 100 successful POS transactions per day resulting in 0% loss of revenue for the company• Secured customer loyalty by providing excellent customer service and establishing genuine, friendly relationships with frequent shoppers.• Maintained proper rotation of product according to sell by dates, minimizing product waste and loss of revenue • Demonstrated adaptability and a team player mindset by working as a stock clerk and floral arrangement assistant when those departments were under-staffed.