Stephanie Waters Email & Phone Number

Austin, Tx

Work cross functionally with Sales, Finance, Operations, Enablement, and other key stakeholder groups, influence effectively across all areas and levels of the organization to implement and execute strategy programs. See efforts through to operationalization.Identify opportunities to improve Sales team efficiencies, and lead efforts to scale best practices across segments and regions.Lead process and system integration aspects include all related sales processes for forecasting, deal registration, deal timing and related aspects for financial governance.Act as a strategic thought partner to various members of Sales Leadership team, helping define and deliver on the sales strategy and program across the business.Own the internal alignment of GTM Strategy with other parts of the company including Product, Finance, IT, and People teams.Formalize and expand upon customer insights, competitive intelligence, market research, and analyst relations, in partnership with the product team.Lead and support strategic GTM presentations for the executive team.

Restructured our go-to-market team in 2021 with an inside sales approach, resulting in record sales year and 117% growth in 2022. 60% of total revenue stemmed from this motion.Diversified customer base from mainly service provider focused to service provider and enterprise customer base. Implemented a strategic sourcing motion driven by data around specific product lines, resulting in record gross margin and first-time overall operating profit. 32% of total revenue in 2022 was a result of this motion. Implemented and operationalized a global Buyback program as well as a Try and Buy program to become a full Circular Economy partner to support our OEM partner.

Austin, Texas Area

Responsible for designing, executing, and leading multiple teams through organizationalchange efforts of varying size and complexity to support corporate goalsCore Responsibilities:• Identify inefficiencies within each area of the organization and implement corrective actionsand improved processes• Manage the Operations, Sales Support and Product team through a project focusedapproach to support growth plan• Develop business cases, prioritize, and manage all operational related system projectsdirectly with system engineers• Manage on-boarding process for new partners

Responsible for creating and implementing processes and procedures for businessdevelopment programs and business operationsCore Responsibilities:• Coordinated with all business units to develop and implement program processes as well as oversaw implementations for new program launches• Managed the on-boarding process for external partners• Assisted executive team in overall program strategic planning• Directed, managed and coordinated program activities on a day to day basis• Led in the recurring analysis of programs and strategic initiatives• Built strong relationships with partners to maintain revenue growth; main contact internallyand externally for programs• Managed partner reporting: set performance metrics, created and maintained reports, ledmonthly partner ops reviews• Continually analyzed internal operations and quality procedures and implemented appropriate corrective and preventative actions

Responsible for managing all aspects of sales support, purchasing and customer serviceCore Responsibilities:• Developed processes and procedures for sales operations and purchasing• Followed orders from sales quotes to order fulfillment• Purchased inventory from brand partners, distributors and secondary market re-sellers, andensured POs were being processed and delivered on schedule• Maintained daily transactional engagement with the customer and internal partners• Provided exceptional customer service and managed customer and vendor RMAs• Assisted head of sales with sales and inventory analysis• Trained sales team on ERP system• Created and managed sales, purchasing and inventory reports

Austin, Tx