I am a seasoned Business Executive, Entrepreneur, Board Member, and Strategy Consultant. I have a proven track record in driving business turnaround, operational efficiency and growth. Recognised as a Global Thought Leader in Future of Work, Business Continuity, Design Thinking, InsurTech, and GenAI by Thinkers360, my expertise has been showcased in publications such as Evolve and Entrepreneurship Magazines.With over 30 years experience in managing corporates across Africa and internationally, I am an expert at driving Business Turnaround, Growth & Optimisation through Strategy, People and Technology. My industries of expertise include Financial Services, Business Process Outsourcing (BPO), Private Equity, Insurance, Healthcare and Management Consulting. As the current Chief Executive Officer of Global Connect Outsourcing (GCO), a BPO firm headquartered in South Africa, I am responsible for driving the strategy, growth and expansion with the goal of becoming an industry disruptor. My vision is to redefine customer experience (CX) through the integration of human ingenuity, skills development and advanced technologies.During my career I spearheaded several Business Turnaround Strategies across Africa for a Private Equity Group specialising in BPO Services in the Credit & Finance Industry. I also designed Digital Transformation plans for top SA Insurers and Banks. I held an instrumental role in the development of the Ghana Strategy Report in 2018 to curb youth unemployment. Other positions held included General Manager, COO, Executive Director and Vice President for several blue-chip companies.I also Founded of Exponential Risk & Consulting, a boutique management consulting firm with focus on Strategy Design, Optimisation and The Future of Work. Driven by my committed for mentorship and talent development, I serve as Co-Chairman of the Board for the UAE-Africa Mentorship Development Consortium, a youth development and entrepreneur startup form. I also hold the following board roles, Chairman and Non-Executive Director of JDFICORP (Automotive) and Non-Executive Director of Evolving People (HR Consultancy). I am a Founding Member of Ideagist Blockchain Incubator and a Global Council Member at GLG (Gerson Lehrman Group) Based on GALLUP STRENGTH FINDER my top five strengths are Strategic, Futuristic, Activator (Implementer), Command (Leader) and Maximiser. I thrive in challenging environments and I'm always ready to take up key Strategic Executive roles.