Wayne Lester

Wayne Lester Email and Phone Number

Product Manager at MadCap Software, Inc.
Wayne Lester's Location
Rutherfordton, North Carolina, United States, United States
Wayne Lester's Contact Details

Wayne Lester personal email

n/a

Wayne Lester phone numbers

About Wayne Lester

I love working with software and technology to create useful tools and systems for users. I have been coding since I was a teen, and love pushing the boundaries of what tech can do.I am also a passionate audiophile with an insatiable love for recorded media. I have been working with audio--both performing and recording-- for over half of my life (15 years, at this point), and I am never deeper in my flow state than when I am doing so. During my BA, I set-up live sound for multiple musical groups, and spent dozens of hours in a professional recording studio, learning through both lectures and hands-on work. For my capstone project, I recorded, edited, mixed, and mastered my own 4-song EP. I continue to create DIY projects on my own and do freelance work remotely. I enjoy editing podcasts and music, as well as creating my own content.

Wayne Lester's Current Company Details

Product Manager at MadCap Software, Inc.
Wayne Lester Work Experience Details
  • Madcap Software, Inc.
    Product Manager
    Madcap Software, Inc. Jun 2019 - Oct 2024
    Greater San Diego Area
    Create, assign, delegate, and monitor Product Backlog Items, Bugs, Features, and Tasks for Development and Quality Assurance teams using Azure DevOps and Agile practicesTriage feature requests and bug reports for each iteration/release for each of our desktop productsUtilize Product Management Software (Aha!) to create Gantt charts, track Ideas, and prioritize features for upcoming sprintsFacilitate stand-ups, retrospectives, planning meetings, and other meetings with PM and R&D departments to prioritize requirements, remove blockers, and improve productivitySmoke-test new features and demonstrate them to Technical Support, QA, and Customer Success departmentsWork with Technical Support and Customer Success on escalated requests from customersMaintain expert level understanding of the suite of MadCap's technical writing softwareProvide technical assistance to internal departments, including Sales, Customer Success, Documentation, Design, and QA
    View
  • The Grey Brick Recording Studio
    Assistant Audio Engineer
    The Grey Brick Recording Studio Dec 2018 - Jun 2019
    Greater San Diego Area
    • Assist with studio setup, including microphone placement, input lists, and ProTools mix prep• Facilitate clients’ optimal experience by offering refreshments and assisting with any tasks they require• Clean studio space after client leaves; this includes moving and storing equipment, removing trash, and other miscellaneous tasks to refresh the area.• Offer ideas and ask questions to engineer at appropriate times to increase my knowledge • Perform editing tasks, including track comps, timing edits, and Melodyne
  • Podmaestro.Com
    Podcast Producer
    Podmaestro.Com Nov 2018 - Jun 2019
    San Diego, California
    • Perform noise reduction techniques to remove hiss/hum, plosives, sibilence, etc• Edit raw voice files to remove undesirable audio (“ums,” “uhs,” stutters, dead air, etc)• Mix project to facilitate optimal vocal quality, including gating, EQ and compression• Incorporate self-created intro/outro music and ads to each episode• webmaster/content creater for PodMaestro.com
  • Live Prize Trivia
    Live Trivia Emcee
    Live Prize Trivia May 2017 - Jun 2019
    San Diego, Ca
    • Coordinate with venue owners to ensure smooth transition during set-up and tear-down of sound equipment which includes: PA, speaker stand, microphone, iPad, and respective cables• Create an environment of inclusion for patrons to join the game by using interpersonal and public speaking skills• Curate and play appropriate playlists of music based on crowd dynamics and demographics• Initiate fluid transitions between questions and music, by fading out volume at the end of music tracks• Deftly dispel any animosities between teams generated by misunderstandings or lack of cogency
  • Chicago Title
    Property Information Specialist / Special Projects
    Chicago Title Mar 2018 - Sep 2018
    San Diego, California
    • Generated informative graphs, reports and spreadsheets for clients based on sensitive data specific to their individual needs• Created geographic “farms” for clients for specifically designated locations, which included sales, property, and mailing information• Communicated regularly with both established and new clients via telephone and email concerning property and sales information, which increased their total number and frequency of successful transactions• Instantiated new processes for streamlining the generation of property profiles, which increased productivity by 30%• Swiftly supplied time-sensitive Legal & Vesting information to Escrow department• Cooperated with IT department to decrease percentage of lost files and increase file-sharing capabilities
    View
  • Hopsy
    Mobile Filling Team Leader
    Hopsy Jun 2017 - Mar 2018
    San Diego
    • Facilitate mobile filling operations by analyzing and planning product replacement rates• Decrease transportation time between locations by optimizing routes • Coordinate and communicate with ten distribution centers in order to minimize on-site downtime• Execute creative waste management strategies to maintain over 99% product retention• Managed engineering improvements to machinery that increased productivity by 15% • Streamline inbound/outbound process with an emphasis on effective supply chain management• Organize incoming product to allow for ease of warehouse processing• Identify root causes of miscommunication issues and adopt new protocols to ensure minimal errors• Synchronize supply with demand by monitoring trends in the market• Manage subordinates to perform daily operations
    View
  • Yee Haw Brewing Llc
    Beertender
    Yee Haw Brewing Llc Jul 2015 - Mar 2017
    Johnson City, Tennessee Area
    • Utilized interpersonal skills to engage patrons and maximize customer satisfaction• Implemented creative solutions to mitigate risk of product loss• Obtained Cicerone® Beer Server certification and employed knowledge to ascertain individual customer needs and preferences• Educated guests on local history, brewing process, and beer styles• Increased sales by establishing friendly rapport with patrons and facilitating optimal experience• Conducted sales, calculated tip-outs, and allocated funds appropriately• Represented brewery at business locations to drive increase in sales of new products
  • Challenge Entertainment
    Live Trivia Emcee
    Challenge Entertainment Nov 2015 - Feb 2017
    Johnson City, Tennessee Area
    View
  • Wwoof-Usa®
    Wwoofer
    Wwoof-Usa® Jul 2016 - Sep 2016
    France & Italy
    • Completed 240 hours of volunteer work incorporating specific organic agricultural techniques learned from local farmers, as well as livestock management and construction• Planned logistics for travel and lodging between 8 European countries over the course of three months
    View
  • Hands On! Museum
    Discovery Guide
    Hands On! Museum Apr 2015 - Jul 2015
    Johnson City, Tn
    Worked with children, facilitated art exhibits
    View
  • East Tennessee State University
    Graduate Assistant
    East Tennessee State University Aug 2014 - May 2015
    Johnson City, Tennessee Area
    • Responsible for logistics of contracting live music performances for over 40 ensembles• Calculated budget allowances in order to allocate funds responsibly• Analyzed performance abilities of music groups and assigned them to appropriate venues• Handled sensitive information by using authorized procedures• Created technological solutions to alleviate scheduling conflicts• Delegated tasks to workers to maintain high office efficiency
    View
  • The Rickshaw Roadshow
    Drummer / Vocalist
    The Rickshaw Roadshow Jan 2012 - Nov 2014
    Johnson City, Tn
    • Performed as part of an ensemble group of five total members, both on drums and vocals• Engaged with local venue owners and other bands about specific sound details• Assisted in the setup and teardown of band equipment, including monitors, speakers, mics, and soundboards• Spearheaded social media efforts and managed logistics for production of multiple records and merchandise
  • Carmike Cinemas
    Concessionist
    Carmike Cinemas Feb 2006 - Apr 2008
    Johnson City, Tennessee Area
    Facilitated customers' needs for extra butter popcorn, layered, with a Large Diet Coke

Wayne Lester Skills

Social Media Customer Service Microsoft Office Microsoft Excel Cicerone Certified Beer Server Public Speaking Live Sound Sound Equipment

Wayne Lester Education Details

Frequently Asked Questions about Wayne Lester

What is Wayne Lester's role at the current company?

Wayne Lester's current role is Product Manager at MadCap Software, Inc..

What is Wayne Lester's email address?

Wayne Lester's email address is wa****@****eum.org

What is Wayne Lester's direct phone number?

Wayne Lester's direct phone number is +142396*****

What schools did Wayne Lester attend?

Wayne Lester attended East Tennessee State University, Daniel Boone High School.

What skills is Wayne Lester known for?

Wayne Lester has skills like Social Media, Customer Service, Microsoft Office, Microsoft Excel, Cicerone Certified Beer Server, Public Speaking, Live Sound, Sound Equipment.

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