Wayne Roberts Email and Phone Number
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Wayne has over 25 years experience in general IT Management this is supported by 16 years experience in managing projects and corporate programs, across Australasia. His capabilities were gained through an extensive practical and theoretical experience in Information and Communication Technology (ICT) and a comprehensive background in setting architectural strategies. He has a proven ability to operate at the highest levels within a corporation and delivery oriented approach to aligning business functions with bottom line responsibilities. His core capabilities have been developed through combining program management, solution development, strategic planning and vendor management. Wayne uses his practical knowledge of business principles to understand the business needs of the organisation and develop strategic plans to address these needs. These capabilities have been practically applied through the establishing of various project and program offices and the development of program methodologies within a number of diverse industry verticals. Wayne has extensive solution architecture experience with capabilities that have been developed through comprehensive application of business analysis, strategic planning and vendor management skills. Wayne has used his comprehensive business knowledge to closely work with functional managers, within large organisations, to gather business and functional requirements. Through the application of business analysis techniques and technology mapping, he has successfully led the design and development of architected solutions, derived from these requirements. This flexible approach to solution design is uniquely coupled with Wayne’s delivery and benefits focussed management style.With Wayne’s strong international leadership profile and outstanding program management, organisational planning, negotiation and influencing skills makes him an exceptional member to any Senior or Executive Management Team.Specialties: Project and Program Management – in small to large projects (up to US$10M)Program Office Establishment– in medium to large organisations (up to $US280M). Incorporating corporate processes and strategic procurementTeam Leadership – in small to medium teams (up to 50 members)Bid Management – in medium to large organisations (up to $US18M)Vendor Management, Proposal Development, Consulting and Configuration ManagementOrganisational change management
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It Manager, AustralasiaCubic Corporation Mar 2011 - PresentBrisbaneMy role at Cubic is to coordinate tactical and strategic planning for Corporate Systems across the Australasian Region in alignment with , and contributing to, overall Global directions. This includes managing a team of system and desktop specialists, contribution to regional planning committees and consulting with Business Directors to ensure ICT systems are a major enabler and contributor to business growth.In 2012, I was asked to extend my Project Management experience to lead the final… Show more My role at Cubic is to coordinate tactical and strategic planning for Corporate Systems across the Australasian Region in alignment with , and contributing to, overall Global directions. This includes managing a team of system and desktop specialists, contribution to regional planning committees and consulting with Business Directors to ensure ICT systems are a major enabler and contributor to business growth.In 2012, I was asked to extend my Project Management experience to lead the final 6 months of the delivery of the production installation of the OPAL public transportation card in Sydney, This project was delivered, successfully and on time for the 7th of December, go live date.In addition, I provided Business Analysis and requirement gathering for major organisational change strategies, including ISO certifications (9000, 20000, 27000), ITIL compliance (ServiceNow implementation) and global ERP integration (SAP) Show less -
Account Management Office Lead - Rio TintoCsc (Aust) Aug 2010 - Mar 2011I transferred, with CSC, to Australia and undertook the merging of 3 roles within the National AMO. My responsibilities involved managing the AMO for the Rio Tinto Account, managing the transition of all processes for new national accounts and industry coordinator for the Communications, Energy and Natural Resources (CENR). Contract value - $A38M p.a. -
Manager - Account Program Office (Maybank)Csc Dec 2007 - Oct 2010I was asked to join CSC, in Malaysia, to assist in a major transformational change project. This involved the implementation of the Account Management Office (AMO). The AMO is the primary Governance face-off for the client and involved all aspects of Account and Relationship Management, including; Client Engagement Framework, New Service Initiation Management, Performance Management and Process Management.There were a number of key elements to the transformation project. Though the New Service… Show more I was asked to join CSC, in Malaysia, to assist in a major transformational change project. This involved the implementation of the Account Management Office (AMO). The AMO is the primary Governance face-off for the client and involved all aspects of Account and Relationship Management, including; Client Engagement Framework, New Service Initiation Management, Performance Management and Process Management.There were a number of key elements to the transformation project. Though the New Service department was established, there were major issues with the performance of the department. Similarly, there was an agreed Client Engagement process (Governance) but this needed to be formalised, documented and improved. Performance and Process Management needed to be established and formalised, within the account organisation. This program was developed under CSC’s 6 Sigma Methodology. Since the successful establishment of the APMO, in March 2009, I was assigned a similar transformation role for the Service Delivery Project Office. In total, I had 9 direct reports and over 50 staff reporting to me Show less
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Senior ConsultantOakton May 2007 - Nov 2007I was referred to Oakton in order to strengthen their consulting group and assist in the design and delivery of complex solutions for their growing client base. This role involved working with nineMSN to develop a proposal for the development of their Program Office and the strategy for the redevelopment of the nineMSN website. The concept of a Program Office was something new to the organisation and required detailed consultation and business analysis to ensure the PMO, and associated… Show more I was referred to Oakton in order to strengthen their consulting group and assist in the design and delivery of complex solutions for their growing client base. This role involved working with nineMSN to develop a proposal for the development of their Program Office and the strategy for the redevelopment of the nineMSN website. The concept of a Program Office was something new to the organisation and required detailed consultation and business analysis to ensure the PMO, and associated change strategy, was integrated into the corporate culture and business goals of nineMSN Show less -
Chief Technology OfficerReach Jul 2006 - Mar 2007Hong KongStrategic developments by the new CEO of Reach involved the development of a Chief Technology Officer (CTO) to manage both the areas of Information and Network Technology. In order to develop this position there was a requirement to develop a number of ICT strategies. This included reviewing the current I.T. structure, process and procedures and integrating them into the newly formed Network Technology (NT) Division. -
Global Manager – Network ProductivityReach Jun 2005 - Jul 2006Hong KongProductivity was a division that I established, under a strategic corporate change program, to provide the function, management and measurement of cost saving initiatives across the organisation. This function was elevated from the CNS Division to the CEO’s office and was an extension of the improvements achieved in developing Business Intelligence systems from the Business Operations Division. Major areas of responsibility were - Program Office, Corporate Process, Strategic Procurement and… Show more Productivity was a division that I established, under a strategic corporate change program, to provide the function, management and measurement of cost saving initiatives across the organisation. This function was elevated from the CNS Division to the CEO’s office and was an extension of the improvements achieved in developing Business Intelligence systems from the Business Operations Division. Major areas of responsibility were - Program Office, Corporate Process, Strategic Procurement and Property Show less
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Global Manager - Business OperationsReach Nov 2004 - Jun 2005Hong KongIn November 2004 I was asked to re-structure Business Operations division for the Customer Network Services division (CNS) of Reach, this was taken on, in addition to my Assurance responsibilities. This role involved applying my knowledge of business analysis to develop Business Intelligence applications to develop KPI’s and metrics to measure and quantify these improvements as savings within the Capex and Opex schedules for the company
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Global Manager – Network AssuranceReach Jun 2003 - Nov 2004Hong KongIn June 2003 Network Assurance was moved from the Global Sales Division to CNS. This was a result of very poor customer feedback and a declining customer base due to poor service level achievement. I was required to apply my skills in organisational process analysis, strategic planning, vendor negotiation and customer focus to reverse this trend and reinstate customer faith in Reach as a global leader in telecommunication service provision.
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Global Manager – Network Provisioning (Spa)Reach Sep 2002 - Jun 2003Hong KongThis role involved developing a strategic change program for the SPA department. Feedback from Internal and external customers criticised the provisioning of products and were considered below best market practice. The implementation of this change strategy was undertaken as a discrete process re-engineering program, culminating in a handover of the new department in May of 2003
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Senior Program MangerEmc Sep 2001 - Sep 2002Hong KongDeveloped Strategic Processes and Procedures for Pre-Sales Technical Support through to Solution Implementation and customer sign off. This focused on the strategic alignment of the sales and opportunity funnel, tactical planning for sales closure and project initiation planning (budget,resourcing and scheduling) as well as installation of storage solutions and handover to operation and maintenance. -
Director, ItMercatela Jun 2000 - Sep 2002Hong KongAs Director of Technology for a leading edge Internet Professional Services company, my role had two primary focuses. Firstly, to identify, scope and present an integrated, online solution for all customer opportunities, across the region. Secondly, Project Manage the implementation of those solutions for new accounts, including IT Platforms, Website Content Management, Marketing and Graphic Design and Business Alignment.
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Senior Project ManagerWellcome Supermarkets 1998 - 2000Hong KongManaged large Information Technology programs to support and grow the retail business for the Wellcome, across Asia -
Senior Project ManagerDairy Farm 1998 - 2000Hong KongManaged strategic ICT program to provide direction and planning to all corporate subsidiaries, across the Asian region
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Senior ManagerAgl 1988 - 1998Sydney, AustraliaPrimarily IT Operations ManagerData Centre ManagerPMO Management Lead
Wayne Roberts Skills
Wayne Roberts Education Details
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Business Administration And Management, General
Frequently Asked Questions about Wayne Roberts
What company does Wayne Roberts work for?
Wayne Roberts works for Cubic Corporation
What is Wayne Roberts's role at the current company?
Wayne Roberts's current role is IT Manager, Australasia at Cubic.
What is Wayne Roberts's email address?
Wayne Roberts's email address is wr****@****kit.com
What is Wayne Roberts's direct phone number?
Wayne Roberts's direct phone number is +612927*****
What schools did Wayne Roberts attend?
Wayne Roberts attended University Of New South Wales.
What skills is Wayne Roberts known for?
Wayne Roberts has skills like Vendor Management, Program Management, Change Management, Management, Project Management, Business Process, Strategy, Outsourcing, Leadership, Team Management, Business Analysis, Integration.
Who are Wayne Roberts's colleagues?
Wayne Roberts's colleagues are Randy Schroeder, James Vigus, Samantha Thompson, Song Chon, Pamela Ballmer, Scott Valentine, Fangqing (Francis) Yu.
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Wayne Roberts
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2wayneroberts.com.au, tac.vic.gov.au -
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