Wayne Scott Email & Phone Number

United States

United States

United States

Lakeland, Florida Area

Pre-asessment of new construction properties before installation starts to catch any deviations in construction, fiber levels, and to report to perspective departments to have them rectified. Inspect installs done by technicians to make sure they meet the Hotwire White Glove Standard and to document and mentor technicians that might have troubles in certain areas. Inspect, clean and repair fiber if necessary (Fusion splice). Alexa beta testing, tech training and customer training. Escalation… Show more Pre-asessment of new construction properties before installation starts to catch any deviations in construction, fiber levels, and to report to perspective departments to have them rectified. Inspect installs done by technicians to make sure they meet the Hotwire White Glove Standard and to document and mentor technicians that might have troubles in certain areas. Inspect, clean and repair fiber if necessary (Fusion splice). Alexa beta testing, tech training and customer training. Escalation tech for special projects which include troubleshooting and repair inside QoS issues including but not limited to, video pixelation, latency problems, dropped phone calls, static on line and slow internet speeds. Show less

Ft. Lauderdale

Deerfield Beach, Florida

Installation of VoIP, Internet and TV services which includes installing cat5, cat6, fiber or coaxial and terminating. Installation and repair of Aerial service wire or Buried service wire from pole or pedestal to house, including terminating (copper testing, removing bridge taps; etc.) Extensive knowledge of multiple TV brands, printers, laptops, computers, tablets, audio equipment and alarm systems to integrate all systems to work together seamlessly with AT&T suite of products.

Kingston, Jamaica

Responsible for monitoring and maintaining the network infrastructure at the main office and various branch locations for the company. Responsible for creating or removing users in Active Directory, granting or removing access to certain files, folder, etc. on network. Setting up emails POP3, SMTP and email permissions. Responsible for hardware and software installation, maintenance and upgrades to servers, desktops, laptops, printers, switches, POS systems, etc. Communicating with staff at… Show more Responsible for monitoring and maintaining the network infrastructure at the main office and various branch locations for the company. Responsible for creating or removing users in Active Directory, granting or removing access to certain files, folder, etc. on network. Setting up emails POP3, SMTP and email permissions. Responsible for hardware and software installation, maintenance and upgrades to servers, desktops, laptops, printers, switches, POS systems, etc. Communicating with staff at various locations over the phone or through remote access (GoToMeeting, Radmin, Teamviewer) to help set up systems or resolve issues. Working knowledge and experience with configuring and troubleshooting Windows XP/7/8, 10, Windows Server, Small Business Server, Exchange and Office Suite of products. Show less

Bachelor'S Degree, Information Systems Security

Bachelor'S Degree, Electronic Engineering Technology