Consults with technical staff to evaluate both the integration between hardware and software and the operational and performance requirements of overall systems.Analyzes, designs, and documents system implementations, extensions, and follows best practices for design and deployment.Manages and maintaines application troubleshooting documentation.Troubleshoots application configurations as well as other underlying configurations such as the database, file transmissions, file share permissions, system processing ID's, scheduled tasks, infrastructure issues, IIS and application functionality.Provides script development for system automation and provisioning (Powershell, vbScript, WMI, SQL).Consults with vendors concerning the technical design and deployment of software applications.Work with business continuity to document and test disaster recovery plans.

VMWare Infrastructure administration.Automated VM Server and Workstation requests using VMware Orchestrator.Automated the Download and Deployment of monthly patches to Windows Servers via Powershell and SCCM.Lead automation technician for the Windows Engineering team.Maintained Windows servers and Windows application services, including addressing operational systems issues such as file and sharing permissions management, account management, patch management, and application installation.Ability to troubleshoot and diagnose hardware and software issues.Monitored and configured Windows 2008/2012 server environments.Troubleshoot and performed break-fix tasks on all systems as necessary.

Deployed a VMWare VI3 environment with Virtual Center.Assisted in deployment of a secure wireless infrastructure that integrated Cisco Wireless Access points with Active Directory and Radius authentication using IAS.Monitor and maintain Internet infrastructure for 17 remote sites with more than 200 users.Assist with county installs and upgrades of routers, switches and wireless access points.Assist with Microsoft server installs, maintenance and monitoring.Create / Modify Users, Manage Active Directory policy as needed.Remain on site during times of EOC activation for long durations. Traveled with mobile command unit to devastated areas to provide assistance, phone and Internet connectivity.Assist with EMS / 911 / Public Safety network and server issues as needed.