Wayne Jennings Email & Phone Number

Zurich, Switzerland

Zurich, Switzerland

• Responsible for defining & managing the Mission Control Operations Center operating and process models to fulfil the following goals:
• Grow the Network Security Operations Center (>150 matrix organisation engineers) into a global and scalable, self-sufficient division
• Define measurement models to report to the board of directors
• Build Mission Control to handle scalable x5 growth
• Automate security operations using data driven analytics and models
• Maintained the already high SLAs and customer satisfaction scores (NPS >60)

• Expertise in perimeter, application and end-point security (together with the relevant log and action management stacks).
• Extensive knowledge in internet protocols (TCP/IP, HTTP/S, TLS, SMTP, SSH etc.)
• Certified SOC Analyst (Microsoft Defender, Microsoft Sentinel, CarbonBlack, etc.)
• Certified netwrok security engineer (L2/3 routing, NG firewal, proxy, WAF, Linux admin and tooling etc.)

Ad interim.Owned the short and long term vision & product roadmap for the core portal framework. Worked with the engineering team to decide upon and prioritise technical trade-offs and features within the LeSS agile framework

• Ad interim.Responsible for driving and managing the long-term digital strategy for Mission Control operations.
• Analysing and improving the tools and features required for Mission Control and customer operations
• Worked with internal and external stakeholders to identify and prioritise the highest impact features
• Identified and championed internal team efficiency improvements, such as a new CI/CD pipeline and API driven micro-service architecture migrations, which enable a long-term customer agility by constantly working off.

M.Sc, Electrical Engineering, First Class

Disruptive Innovation Program

B.Sc, Electrical Engineering, Summe Cum Laude, Top Graduating Student (All Engineering Disciplines)

Education record