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Ryan B. is listed as Fueling achievements through inquisitive exploration and keen insight. at Brightspeed, a company with 5 employees, based in Boise, Idaho, United States. AeroLeads shows a work email signal at lumen.com and a matched LinkedIn profile for Ryan B..
Ryan B. previously worked as Platform Contact Center AI at Brightspeed and Product Owner of Digital Engagement at Brightspeed. Ryan B. holds Associate Of Applied Science, 4.0 from College Of Western Idaho.
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Ryan B. is a Fueling achievements through inquisitive exploration and keen insight. at Brightspeed. He possess expertise in troubleshooting, telecommunications, project management, technical writing, tcp/ip and 43 more skills.
Listed skills include Troubleshooting, Telecommunications, Project Management, Technical Writing, and 44 others.
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Boise County, Idaho, United States
As a Platform team member focusing on TSC and DRC needs, I ensure the quality of Contact Center AI (IVR, chat, SMS, cases) by:-Analyzing current systems and customer needs to streamline complexity.-Identifying opportunities to leverage Artificial Intelligence for enhanced value.-Maintaining consistent and helpful customer engagement across all.
Boise, Idaho, United States
Responsible for stabilizing digital engagement systems on day one of the Brightspeed acquisition, creating processes, training teams and aligning stakeholders on the strategy for our future state.-Keep legacy systems running for digital engagement (Contact Engine, Watson, Salesforce, Mobile App)-Gather requirements for a digital engagement platform for.
Boise, Idaho, United States
Our family started 'min stugä,' a hospitality venture that provides accommodations. It's a cabin nestled in the woods, next to a golf course, and within reach of a natural hot springs pool. Here are some highlights from this experience:-Strategy: research, branding, marketing, pricing, and guest services-Processes: created standards for cleanliness.
Boise, Idaho Area
-Led the product development lifecycle, from ideation to launch, for technician chat, resulting in a 37% increase in user engagement and 25% reduction in cost.-Collaborated with cross-functional teams, including the UI Path Team, Mobile App Team, Salesforce and Watson Team, to define product requirements and ensure on-time delivery.
Boise, Idaho Area
Led end-to-end product development for the customer self-help platform within the repair organization, driving a transformative shift towards enhanced user engagement and cost-efficiency.-Feature implementation ranging from search, analytics, surveys, digital engagement, forums, how-to videos, screen sharing, remote modem access, and real-time.
Boise, Idaho, United States
In 2005, I identified a crucial gap in the pet transportation market and leveraged my expertise to bring innovative solutions to pet owners worldwide. Recognizing the need for lightweight, cost-efficient pet strollers, I initiated the development of three distinct designs to become the 3rd largest pet stroller distributor in the United States.This journey.
Other employees you can reach at brightspeed.com. View company contacts for 5 employees →
Anthony Castranda
Colleague at BrightspeedDaytona Beach, Florida, United States, United States
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Jeff Hanna
Colleague at BrightspeedWake Forest, North Carolina, United States, United States
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Kim Gray
Colleague at BrightspeedMineola, Texas, United States, United States
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Rob Hopkins
Colleague at BrightspeedState College, Pennsylvania, United States, United States
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Jeffrey Amley
Colleague at BrightspeedBay City, Michigan, United States, United States
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Regina Tobin
Colleague at BrightspeedDunnellon, Florida, United States, United States
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JM
Jessica Moon
Colleague at BrightspeedRaleigh-Durham-Chapel Hill Area, United States
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Isabella Weaver
Colleague at BrightspeedUnited States, United States
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Sean Favretto
Colleague at BrightspeedNewtown Square, Pennsylvania, United States, United States
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Raymond Kuterka
Colleague at BrightspeedRoselle Park, New Jersey, United States, United States
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SWDV 105 Introduction to Programming – C# SWDV 110 Intermediate Programming – more C# SWDV 115 Introduction to Web Application Development.
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Ryan B. works for Brightspeed.
Ryan B. is listed as Fueling achievements through inquisitive exploration and keen insight. at Brightspeed.
AeroLeads has found 1 work email signal at @lumen.com for Ryan B. at Brightspeed.
Ryan B. is based in Boise, Idaho, United States while working with Brightspeed.
Ryan B. has worked for Brightspeed, Min Stugä, Centurylink, and Pet Coach Online.
Ryan B.'s colleagues at Brightspeed include Anthony Castranda, Jeff Hanna, Kim Gray, Rob Hopkins, and Jeffrey Amley.
You can use AeroLeads to view verified contact signals for Ryan B. at Brightspeed, including work email, phone, and LinkedIn data when available.
Ryan B. holds Associate Of Applied Science, 4.0 from College Of Western Idaho.
Ryan B. is listed with skills including Troubleshooting, Telecommunications, Project Management, Technical Writing, Tcp/Ip, Call Centers, Process Improvement, and Html.
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