John Bianchi Email & Phone Number

After founding, operating for 13+ years, and exiting a successful and profitable service based small business, I re-entered the workplace with a desire to join a team of skilled software trainers and be a part of, what at the time was, my dream SaaS company. I had been entrenched in their ecosystem for almost 7 years before I moved my family to Texas to work there and I arrived day 1 with friends and colleagues that I had known for what seemed like forever. I quickly made my impact felt, completing both my assigned tasks as well as reaching out for more responsibilities any chance I could. I was quickly promoted to a people leader position after less than a year with the company. My new role also made it possible to get my Professional Scrum Master Certification, my Product-Led Certification, and to use Pendo pretty much every day. I became a champion of the in-app guides, resource center, NPS Score, data analytics, as well as other features working with our Product Managers and Product Team directly to help shape the growth of our software.

Listed skills include Leadership, Management, Marketing, Customer Service, and 1 others.

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  Michigan State University

  Computer Science