• Assessment of individual, company, trust, construction (inclusive of multi development construction) and SMSF loan applications.• Assessment and involvement in Large Loan Committee (LLC) applications and meetings• Demonstrating due diligence and attention to detail; reviewing and extracting information from documentation, such as income & financial statements, company financials, trust deeds and identification documents, to confirm creditworthiness• Creating a Credit Approval Request Form outlining the processes you have taken to reach your decision and recommendations.• Working closely with other Analysts, Team Leaders and Credit Leads to workshop applications.• Managing credit risk, and ensuring all credit policy and guidelines are maintained and applied to appropriate decisions.• Articulating and communicating credit decisions or workshops.• Providing outstanding and professional customer service to our referral partners, customers and internal stakeholders.• Building strong and mutually beneficial relationships with our referral partners, customers, internal & external stakeholders• Attending to general stakeholder enquiries• Providing insights and suggestions for possible process and operational improvements• Assisting other teams within the division if needed with credit assessments for both upfront and backend applications

• Provide a high level of oversight and direction across key lending activities whilst forging strong working relationships with key stakeholders through rapport, trust and respect • Strategically accomplish explaining and recommending non-unsuitable loan products for the customer • Communicate with influence to negotiate outcomes and manage client proposals with relevant details to the lender, real estate agent and solicitor • Continuously ensure outstanding quality performance by collecting, analysing and verifying the required supporting documents • Demonstrate key expertise in making sure each loan application meets credit compliance • Complete applyonline lodgement through the aggregator’s CRM platform • Exhibit a high level of diligence to follow up on the status of loan applications • Play a pivotal role in managing our customer database • Ensure to embrace new technologies learn and update new mortgage products and credit policies on time • Demonstrate key expertise with extensive knowledge of bank’s operations/systems, regulatory and compliance issues • Continuously ensure outstanding quality performance liaising escalated issues both from operations and customer service • Utilise key strengths in analyse financial information for customers and make recommendations to customers about which lending solutions would best meet the customers’ financial and personal objectives. • Advise customers about the consequences, risks, and benefits of alternative lending solutions • Achieve strong and positive results with Processors and customers to ensure the timely closing of the customer’s loan

• Demonstrated strong experience in the collection and verification of documentation in support of timely approval • Applied excellent detail with communication with the lender, real estate agent and solicitor forging strong working partnerships through rapport, trust and respect • Competently performed in making sure each loan application meets credit compliance • Completed applyonline lodgement through the aggregator’s CRM platform • Proactively followed up on the status of loan applications • Effectively managed customer database and updated data through meticulous attention to detail • Learned and updated new mortgage products and credit policy on time • Highly adept with analysed applicants’ credit, financial status and history, and debt to income ratios to determine eligibility for granting loans • Demonstrated key expertise in reviewed loan agreements to ensure adherence to company policy and accuracy to the original quote • Efficiently set and reviewed and updated customer credit and loan files

• Made out the tax invoice for customer and filing the company’s documents• Monitored accounts receivables and handling accounts payable• Handled the petty cash and entering the data efficiently and accurately• Provided Reception and customer service including phone enquiries• Prepared the quarterly GST lodgment for the BAS statement