Michael Weir Email & Phone Number

Chicago, Illinois, United States

Designed, communicated and executed a data governance strategy for the largest division at Kemper, Property and Casualty, as a key component of a $20 million data modernization roadmap.Established a Data Governance framework and executed on the data dictionary, enterprise data catalog, data owner/data steward network, and governance committee. Maximized business client group adoption by focusing intensely on solving business data issues, Agile delivery, MVP work products, and by leveraging the ADKAR change management methodology.Optimized the MDM/RDM process on a new cloud data lake / data warehouse implementation. Conformed data from 20+ source systems across quote, rate, call center, and digital sources allowing impacted business client groups more consistent insights, better analysis, and improved operational efficiency.Enhanced analytical efficiency and data insights by augmenting business expert input with AI to build out the logical catalog and define 2600 common insurance rate, quote, policy, and claim terms in 3 months.Led the creation of a data quality monitoring program for auto insurance repricing, ensuring a balance between revenue and customer retention. Conducted data profiling, developed quality rules, performed root cause analysis, and implemented continuous improvement, presenting outcomes to senior leaders.Collaborated with IT, Compliance, and Privacy on an extensive overhaul of data management practices, modernizing roles, processes, and responsibilities in governance, quality, privacy, security, and compliance.

Greater Chicago Area

Led key initiatives that significantly improved data quality, security, and compliance. Implemented iPipeline's electronic application workflow, achieving 85% year-one client adoption and $1.5M in annual benefits. Deployed a SaaS AI underwriting platform, saving $750K annually and enhancing data consistency. Managed metrics teams using Alteryx/Tableau to provide reliable performance indicators, and implemented Automation Anywhere RPA and PEGA systems, driving $500K in annual savings through streamlined processes.

Greater Chicago Area

Led innovative projects that enhanced underwriting operations by significantly improving data quality, security, and compliance. Successfully managed metrics, training, and production support units, ensuring consistent data practices and compliance with IT, and EPMO standards. Key achievements include implementing an underwriting workflow platform that consolidated products, saving $3M annually, and driving 70% automated processing of applications. Contributed to enterprise data standards through leadership in governance forums, streamlined policy administration, and reduced IT complexity and costs.

Built and developed a team of data analysts to automate key home office and sales metrics reported via Business Objects. Created self-service metrics and reporting tools and trained non-direct reporting staff to enhance their reporting capacity. Generated producer reporting highlighting quick hit opportunities and financial priorities to book premium sooner.

Applied Six Sigma principles and continuous improvement efforts to optimize customer call center efficiency, enhance CSAT scores, and elevate overall customer satisfaction.

Bachelor, Science

Certification, Management Institute

Certification, Local Area Networks Program