Wendy Magee Email & Phone Number

Moretown, Vt, Us

Winooski, Vt

For Optum Division of UnitedHealth Group managing the reported incidents with Vermont Health Connect. Manage all reported incidents for Vermont Health Connect, ensure completion in a timely manner, incident management process improvement, incident and problem. tracking and reporting. Responsible for Software Configuration Management Reporting, including Oracle Product Licensing Compliance, VTHIX Access Management and Security compliance, technical change request project management. Prep-work and contributing participant in all security audits including IRS 1075 and MARS-E. On-call manager for war room process for high priority events and follow through for root cause analysis. Collaboration with the State of Vermont client on enhancements and problem resolution.

Model Tribal System (MTS) for Child Support application testing, bug and enhancement reviews, web help creation for application documentation using Adobe Robohelp 2015, and training documentation updates.

Essex Junction, Vt

Contracted via Vega Consulting Solutions to work with FDC’s client, State of Vermont Office of Child Support’s (OCS) feasibility study to evaluate their options for replacing their current legacy mainframe technology solution. Managed the outstanding project deliverables which included cost benefit analysis, facilitating demonstrations and training sessions for OCS staff on the Federal Model Tribal System (MTS) along with support during the testing period. Gathered feedback before and after MTS testing. Performed quantitative and qualitative analysis of the MTS feedback for a final summary to be presented to Federal Office of Child Support Enforcement.Provide guidance, analysis, project management methodologies, and expert judgment to complete project deliverables.Deliver weekly and monthly project summary reports to OCS management staff.Attend monthly Project Steering Committee meetings and monthly federal Office of Child Support Enforcement teleconferences.

Montpelier, Vt

Consult and assist in maintenance of State Psychiatric Hospital Electronic Health Record System in Askesis Corporation's PsychConsult Application. Tasks included sql, powerbuilder, and crystal reports code review and updating. Document existing custom application screens and reports. Assist in database and code cleanup for conversion to a new EHR.

Berlin, Vermont

Change Control Board (CCB) Chair. Weekly releae management meetings with project managers and IT Leads work with project managers and IT leads to determine project and software release readiness. Track and confirm release status to key stakeholders. Create, update, and manage release plans. Maintenance of vendor release schedules. Heavy utilization of SharePoint for team and project collaboration. Use of ServiceNow ticket system and UAT of new change management module.

South Duxbury, Vt

Educate businesses in the benefits of Aflac supplemental policies and help employees to offset the costs associated with unexpected illness or injury.

Barre, Vermont

• Oversee and supervise the operations of the Department of Education’s IT network, development and database administration units.• Manage multiple development projects including time and resource allocation using standard PM protocol • Strategic collaboration with senior staff and statewide school districts to develop IT standards and optimize efficiency • IT strategic development of statewide and department major database, application, network maintenance or changes, helpdesk, and database administration• Systems analysis and review of current systems maximizing team and user resources to gain efficiencies and overall quality improvements• Contract review which include RFPs, Contracts, Vendors, and monitoring their deliverables• Review of hardware and software needs and make recommendations based on budgetary constraints. • Increase productivity of my staff by promoting their professional development through training opportunities.

• Oversee the day-to-day operations of the Vermont State Hospital’s IT functions and application use, development and interface• Strategic planning for Vermont State Hospital IT development• Supervision and management of developers and VSH IT projects using standard project management protocol • Extensive development of VSH’s Electronic Health Record (PsychConsult) and project manager for all EHR projects, vendor contract negotiations, resources, hardware and acquisition• Development and management of all SQL databases behind the applications with direct oversight and support for usability issues and critical site problems, as needed

Burlington, Vermont, United States

Administered organization's electronic health record, PsychConsult. Designed and developed automated Medicaid billing system reduced task time over 30 hours each month.Designed and developed custom data collection forms and reports using PowerBuilder, T-SQL, SSMS, SSRS, SSIS, and Crystal ReportsProvisioned and trained new users

Burlington, Vermont, United States

Managed front and back of house operations.

Hired to work in all aspects of IT infrastructure and application development for the department. Involved heavily with Windows NT Networking, Exchange Server, SMS Server, application server, Unix server with Informix SQL database system, MS SQL Server, Crystal Reports and VT State Hospital’s electronic health record system development, implementation and support.

Master Of Business Administration (Mba), Public Administration, 3.5

Studied business administration with a concentration in Public Administration.

Bachelor Of Science (B.S.), Technical Management/Project Management, 3.82

Studied Technical Management with a concentration in Project Management.