Wendy Magee Email and Phone Number

Oversees and maintains accurate data entries pertaining to cases in the child specific database management program.Maintains database containing case file and funding eligibility documents Analyzes data input; reports program outcomes for all grants monthly, and quarterly Maintains thorough documentation on program definitions and calculations; builds and manages other databases as needed.Researches, tracks, and maintains cases and files; runs statistical reports; monitors outcomes and develops methodology with Program Coordinator to improve child outcomes and retention of volunteersProvides administrative support to the CASA Director.Supervises clerical personnelPerforms basic payroll functions such as processing payroll records, timesheets and distributing payroll checks.Processes and reviews purchase orders; orders, receives, stocks and pays for all office supplies; handles invoices and contact with vendors. Obtains approval.Manages all equipment and facility repairsProofreads, organizes and distributes information and materials.Prepares reports, memoranda, correspondence, policies, and other written materials as needed.Prepares monthly audit and budget reports; performs accounts payable and receivable activities; calculates budget profit and loss statements; prepares transactions detail reports.Schedules appointments; coordinates office meetings; takes dictation and composes correspondence. Completes minutes and distributes to meeting participants.Coordinates meetings and training sessions with program staff, security, or other agency staff; arranges for lodging, meals, and other activities.Maintains working relationships with elected officials, government officials, law enforcement personnel, the public and Court OfficialsTrained Facilitator in Darkness 2 Light: Stewards of Children2011 Louisiana CASA Staff Member of the Year

• Resolve customer complaints and answer customers' questions regarding policies and procedures.• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.• Review records and reports pertaining to activities such as production, and shipping to verify details, monitor work activities,and evaluate performance.• Maintain records pertaining to inventory, orders, supplies, and machine maintenance.• Compute figures such as balances, and totals.• Monitor inventory levels and requisition or purchase supplies as needed.• Supervise the work of office, and customer service employees to ensure adherence to quality standards, deadlines, and properprocedures, correcting errors or problems.

• Establish and maintain relationships with individual and business customers, and provide assistance with problems these customers may encounter. • Examine, evaluate, and process loan applications.• Coordinate with other branches, offices, or departments of such establishments as branch banks, brokerage firms, risk and insurance departments, or credit departments.• Network within communities to find and attract new business.• Process the approval or rejection of lines of credit and commercial, real estate, and personal loans.