Providing federal oversight for 25-member software development team innovating in traditional and augmented data analytics, robotics process automation, business process management, and generative artificial intelligence. Leading outreach, development, adoption, and maintenance for $1.1M technology solution portfolio, with significant attention to team collaboration and process improvement. Establishing and co-chairing the NIA Emerging Technologies Working Group to showcase 20+ cross-branch technologies, tools, and platforms and to build coalition between development teams and business stakeholders. Building technical skillset with experience in MS Power Platform, MS Azure and AOAI, MS SSIS, UiPath, and Adobe Photoshop/Illustrator/Premiere/Audition.

Trained, supervised, and mentored 80 instructors and student volunteers within Learn-to-Swim program (2021, 2023), promoting youth leadership development; supported daily practices, weekly meets, and annual operations as Assistant Coach (2019, 2021). Administered online registration portal and coordinated lesson sessions for nearly 150 registrants per six-week annual program. Increased team's annual revenue by 43% by implementing lesson program’s first major operational shift in 4 years.

Supported and supervised 90+ member staff in providing exceptional hospitality to over 1,200 guests daily. Ensured operational efficiency and accurate accounting for small business generating $2.5M annual revenue through financial management and strong staff relations. Elevated business’ visibility and profit by innovating growth strategies through special projects management.

Supported the FSRI Executive Office in designing influential strategy frameworks and testimony briefs in support of actions proposed in the Rhode Island State Legislature to improve statewide social determinants of health, impacting over 30 legislative outcomes. Provided administrative aid for the Legislative Committee of the RI Coalition for Children and Families, chaired by FSRI's CEO, by maintaining a state-wide legislative task management database and supporting internal analysis of legislative project operations. Coordinated with prominent local healthcare and public safety leaders in pursuing $158K in federal VOCA funding to support FSRI's victim services programs.

Facilitated creation of 130th-anniversary residents' cookbook as a person-centered development initiative. Engaged in weekly mentorship discussions to heighten understanding of current challenges in long-term care.

Maintained highest quality of life for 25-30 older adults in assisted living facility by providing compassionate, respectful care. Ensured resident safety and facility cleanliness during overnight shift, reliably charting resident vital signs and behavioral trends with strong attention to detail.

Created opportunities for funders to invest in FSRI’s mission through strategic planning, stakeholder outreach and engagement, and philanthropic research for behavioral and mental health care programs. Exceeded revenue goal by 36%, raising over $170,000 for COVID-19 relief programs at first-ever virtual fundraiser, brighterfuturesri.org, organizing with Advancement Team, Executive Team, and Board of Directors. Innovated and implemented Board-targeted fundraising campaign, raising $24,000 on behalf of Board President. Represented FSRI within Age-Friendly RI, a statewide coalition of senior service providers and policymakers.