Wendy Hicks Email and Phone Number
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Experienced project director with a Masters degree in survey methodology and statistics. Over 20 years of experience in survey design and operations, as well as methodological research and evaluation.• Since 2014, managed a complex field study with close to 200 staff on-site and 400 part-time distributed staff • Led a cross-functional team in a technology upgrade for data collection instrumentation, field management and processing systems • Led Westat's development of Computer Assisted Recorded Interviewing (CARI), and launched the first iteration of a Paradata tool for increasing efficiency • Developed and launched a Data Quality Initiative that focuses on methods for improving quality and increasing efficiency • Designed and implemented web, CAPI, CATI, paper-SAQs and multi-mode data collections
Westat, Inc.
View- Website:
- westat.com
- Employees:
- 2957
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Vice President, Survey OperationsWestat, Inc. Jan 2013 - PresentRockville, Md• Deputy Project Director - manage implementation of full system technology upgrade while maintaining operations and deliveries with existing systems• Applying expertise in survey design and operations to prioritize quality improvement, cost reduction • Incorporating input from multiple staff levelsto inform successful implementation strategies• Building protocols for training programs that better reflect adult-learning principles• Apply methods to increase buy-in and assimilation of technology and process changes • Add structure and measureable processes to facilitate on-going assessment of changes• Implement formal Change Management practices as part of standard procedures
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Senior Survey MethodologistWestat Jan 2007 - Dec 2012Rockville, Md• Inter-departmental Consultant: Guide survey design, implementation and evaluation across departments and subject matter areas• Technology Innovation: Initiated design and development of Computer Audio Recorded Interviewing (CARI) and Coding tool and a corporate Paradata tool • Questionnaire Design & Evaluation: Experience across many subject areas in design of web, mail, CAPI, CATI and multi-mode data collection instruments• Survey Operations Development: Expertise with In-person data collection protocols, post collection data processing, and respondent engagement• Methodological Experiments: Designed, implemented and analyzed experiments studying the effect of various survey design elements on both error and efficiency
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Program Manager And StatisticianUs Census Bureau, Decennial Systems And Contract Office 2004 - Dec 2006Washington D.C. Metro Areao Managed performance assurance and process improvement effortso Developed tools for improving communication and shared knowledge across departmentso Contracting Officer Technical Representative, ensuring contract compliance, resolving technical and schedule problems, communicated with managers regarding areas of risk and proposed solutionso Lead technical manager for development and testing of IVR systems and web-based desktop applications used by field interviewers
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Chief Of Methodological Research - American Community SurveyU.S. Census Bureau Jun 2003 - Dec 2006Suitland, Mdo Managed the methodological research programo Developed multi-year research program and oversaw all operational activities -
Mathematical StatisticianUs Census Bureau, Planning Research And Evaluation 1996 - 1998Washington D.C. Metro Areao Designed & implemented evaluations to assess quality of data collection programs in multiple modeso Served as lead methodologist for various working groups
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Research PsychologistU.S. Census Bureau, Center For Survey Methods Research 1991 - 1996Washington D.C. Metro Areao Developed, implemented & analyzed experiments testing survey methods & instrument elementso Trained Bureau staff in lab pretesting techniques, developed manuals and materials for mini-course
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Research AssistantCarnegie Mellon University Aug 1990 - Dec 1990Pittsburgh, Pa• Led subject recruitment efforts working with various local offices serving at-risk teens• Assisted in writing progress reports for funding agencies• Conducted in-depth interviews with teen and adult subjects, analyzed results
Wendy Hicks Skills
Wendy Hicks Education Details
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University Of Maryland - Joint Program In Survey MethodologySurvey Methodology -
Psychology
Frequently Asked Questions about Wendy Hicks
What company does Wendy Hicks work for?
Wendy Hicks works for Westat, Inc.
What is Wendy Hicks's role at the current company?
Wendy Hicks's current role is Project Management Professional (PMP) || Survey Design & Operations || Innovation & Process Improvement || Leadership.
What is Wendy Hicks's email address?
Wendy Hicks's email address is wd****@****zon.net
What schools did Wendy Hicks attend?
Wendy Hicks attended University Of Maryland - Joint Program In Survey Methodology, Vanderbilt University.
What skills is Wendy Hicks known for?
Wendy Hicks has skills like Survey Research, Survey Design, Cross Functional Team Leadership, Change Management, Process Improvement, Project Management, Staff Development, Qualitative And Quantitative Research Methodologies, Total Survey Error Research, Evaluations, Public Speaking, Qualitative Research.
Who are Wendy Hicks's colleagues?
Wendy Hicks's colleagues are Anne Liu, Alecia Malone, Carol Carpenter, Dorothy Rush, Steph Battan-Wraith, Phd Msph, Donna Garcia, Sam Stallworth.
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