Wendy Miller Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Ensure the efficient operation of the office and collaborate with the team to achieve revenue and sales goals.● Work with colleagues and clients to create effective, public facing marketing materials. ● Effectively communicate, both verbally and in writing, with owners and colleagues regarding listing postings, including links to the sites, share information from the landlord, and any information to make day to day operations run smoothly.● Perform informational interviews of clients along with brokers. ● Regularly review and update operations strategies.● Work closely with outside vendors to ensure they follow operational policies and procedures.● Address potential client concerns or issues with a 98% resolve rate. Escalate any issues beyond my capabilities to the responsible parties.● Manage the daily tasks of running the office including ordering office supplies and ensuring drinks are available for clients.

Indianapolis, Indiana, United States

Worked with a team of real estate brokers by providing basic administrative services. Worked closely with brokers and property management team to ensure policies regarding signage were followed. Created and posted listings on various platforms. Provided basic research and database management. Updated team bios, assembled project books for meetings, ordered supplies, and maintained basic office upkeep. Worked with vendors to ensure proper information on marketing materials and across listing sites.

Indianapolis, Indiana Area

Provided administrative assistance to a diverse team of 4 owners and 13-17 brokers. Ran the office efficiently by keeping necessary supplies on hand, which also cut costs. Coordinated with outside vendors to ensure services provided ran smoothly. Also ensured special tasks such as carpet cleaning, were performed. Assisted in processing broker billing and tracked KPIs. Processed leads and confidentiality agreements in the database. Created CIMs and teasers by working with brokers to ensure marketing materials met client's satisfaction. Assisted in training and onboarding new brokers. Created and maintained office policy and procedural manuals.

Bachelor'S Degree, Family & Consumer Sciences & Business

Activities and Societies: Delta Sigma Pi, Business Fraternity Kappa Omicron Nu Honors Society

Associate’S Degree, Business Administration And Management, General