Wenting Liang Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

• Collaborated with team members to enhance customer satisfaction and café performance by 10%.• Guided customers through the ordering process, resulting in a 3\% increase in sales per transaction.

Oakland, California, United States

• Implemented agile project management techniques, achieving a 10\% boost in team productivity. • Analyzed inventory data to uncover sales patterns, leading to a 15% growth in sales revenue. • Onboarded 16 new employees, ensuring full compliance with legal standards.• Optimized shift scheduling to reduce labor costs by 29%.• Developed comprehensive operational, drink, and policy procedures to ensure compliance with federal and state regulations, resulting in 100\% adherence and zero compliance violations.

Merced, California Area

• Managed operations to convert all water sources into potable water using Tactical Water Purification Systems. • Coordinated logistics for Special Olympics World Games 2015, overseeing 100+ soldiers and driving 600+ miles for equipment delivery.

San Leandro, California, United States

• Established quality assurance protocols, achieving a 99.95% package scanning success rate.• Facilitated efficient workflow by assisting 30+ team members, resulting in a 2.5% improvement in scanning success rate.•Reviewed operational results with Operations Manager, leading to a 10% improvement in operations.

San Francisco Bay Area

• Managed daily operations, leading a team of 5-6 members and achieving a 20\% improvement in performance.• Developed and updated training and procedural guidelines.• Supervised 5 - 7 team members on shift to ensure professionalism and proficiency of service.

Fresno, California, United States

• Processed over 300 financial transactions using bookkeeping software.• Maintained and updated the general ledger.