I have been in the IT industry for around 15 years, of which the last 8 years have been in the payments industry. My main role has been providing Technical Support on ACI - Postilion products, namely:• Realtime Framework• Office Framework• Postcard• Retail products, i.e. eSocket.POS• Terminal Management, i.e. AtmApp, TermApp.ISO, ect.• Processor Interfaces, i.e. Base24 interface, MasterCard Credit, PostBridge, ect.My previous experiences include Hardware/Software installations and support, network installations and configuration, ATM software installation and configuration. I am able to work independently or in a group (depending on the prevailing requirements), and I am able to communicate efficiently to clients and colleagues. I am a fast learner and can work under pressure. I can troubleshoot faults and love solving problems.