Ben Werner Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

• Lead the territory planning process for cutting equitable sales territories using a data driven approach utilising a combination of geographical, and vertical segmentations as we grew the APAC region’s sales team from a 50 headcount to over 200 in 2 years. During this hyper expansion we grew the APAC region from 2 local sales teams to 10 sales team, including 2 sales team working out of Singapore.• Analysed our horseman pipe generation model to assess the health of our lead flow, where our growth or gaps were coming from and what support functions we would need to assist further growth. This allowed us to grow from 1 dedicated blended lead generation team to 5 specialised lead generation teams (2 SDR and 3 MDR)• Supported the sales leadership teams with customised Salesforce dashboards, Qlik dashboards, excel based KPI Scorecards and ad hoc analysis• Ran our local weekly forecast meetings with the sales leadership team initially out of Google Sheets, and later lead the APAC transition to a more sophisticated forecasting method utilising Anaplan software allowing us to communicate our total region landing to the US including where our ricks and potential upside may be• Assisted the Sales Operation Director with our local QBR by taking ownership of some of the slides and working with them to finalise the deck for our region • Designed short term “spiffs” where we offered extra cash bonuses for overperformance to help close forecasted shortfalls and liaised with Sales Comp to ensure accuracy and approval.• Assisted in the annual planning process by working with our Sales Operations Director for assessing headcounts and quotas increases to achieve the APAC region’s stretched growth target

Sydney, Australia

Financial Analyst supporting the Financial Controller in analysing and understanding each channel including Endeavour Drinks Group, Coles Liquor Group, Independents Channel and E-Commerce.• Support the Financial Controller to assist in managing the reporting, analytical insights and consolidating the regions results to the Paris Head Office• Utilising new platforms such as Microsoft Power BI to more efficiently show reporting and insights to assist in better business decisions for the future• Consolidating the full P&L from a channel total, to a country total, to a total region all the way down to business profit (DOST)• Full year forecasting of landing and measuring how we are tracking towards our full year budget expectation

Sydney, Australia

Decision Support Manager for the Independents Sales Team working as a commercial support function assisting in both financial and analytical insights.• Managing the A&D spend for the Independents Sales Team• Analytical support for channel specific strategies such as NPD launches, ranging focuses and pay backs of any investments with the customer (such as POS displays)• Analysing and finding insights from the the channel P&L for the National Business Manager• Assisting in any adhoc commercial insights required by the team

Senior Commercial Analyst supporting the Senior Sales Managers across the different sales channels of the business including the Grocery Channel, Immediate Consumption, Convenience, Petroleum and National Accounts.• Setting Sales Targets• Reviewing Results and finding opportunity areas• Assisting channel initiatives with supporting data and making recommendations for improving results• Using Tableau and Ipad platforms to more efficiently and visually display information

Commercial Analyst supporting the Sales Managers across the different sales channels of the business including the Grocery Channel, Immediate Consumption, Convenience, Petroleum and National Accounts.• Providing data and insights on current results• Producing and supporting sales tools and reporting for the Field Sales Representivies• Supporting all new product launches across the different sales channels of the business

Sydney, Australia

Reporting Analyst supporting the National Sales Centre with all reporting and tracking of the telephone sales representatives.• Created and distributed all sales reports for sales consultants within the national sales centre• Monitered and tracked all telephone KPIs for the sales consultants such as ‘time spent on call’, ‘after call wait’ and ‘AHT’ (Average Handling Time).• Worked with the call centre strategy manager to assist him in better understanding the opportunity for increases in efficiency in AHT while also increasing sales numbers.

Sales Consultant at the National Sales Centre where I managed existing Coca-Cola customer accounts by selling in a range of new products, upselling, negotiating, influencing and delivering exceptional customer experiences that contributed to achieving sales growth• Building rapport and trust with current and potential customers• Time management and prioritising customers to maximise results• Working with marketing teams to implement sales strategies to help drive growth• Working as a team to achieve team sales targets• Managed the sales of the total portfolio of product ranges for different sales channels

Customer Service Representative for customers for a host of different issues and enquiries. Worked with many different departments of the business as I handled missed sales orders, delivery issues, customer complaints or payment issues.• Handling irate customers to achieve an outcome that both satisfied them as well as the company• Worked with multiple departments to resolve a wide variety of different issues and enquiries

Bachelor’S Degree, Commerce - Marketing And Demographics

• Captain of my Touch Football Team • Worked with the exchange department as a mentor for international students

Education record

High School Certificate