Wes Moore Email & Phone Number

New York, Ny, Us

Greater New York City Area

Responsible for Project and Program Management as well overall solution delivery within the Project Management Office (PMO) - Direct manager for Project Management team- Provide oversight, guidance, and escalation on all activities during project lifecycle- Approve project delivery budget and scope during project intake- Assign Project Management and technical delivery resources- Resource Management and utilization reporting- Complete overall financial reporting and revenue recognition for project analytics - Manage client programs, projects, roadmaps, and service delivery - Focus on Microsoft solutions: M365, Endpoint Manager, Cybersecurity, SharePoint, OneDrive, Exchange Online, Azure, Data and AI- Collaborate with account teams to drive additional growth opportunities with clients and transition to managed services

Greater New York City Area

Maureen Data Systems (MDS) is a woman-owned IT services and solutions company. Our team of certified engineers work with your current IT infrastructure to find custom, streamlined solutions that best fit your business objectives.MDS provides hands-on IT expertise includes (but is not limited to):-Data Center (Networking, Virtualization, Storage, Disaster Recovery, Backup)-Cyber Security (Data Security, Network Security, Mobile Security, Cloud Security)-Collaboration (Conferencing, Messaging, Content Sharing, Cloud Collaboration)-Cloud (Hybrid, Public, Private), and Mobility.-Managed ServicesOversee all Security and Compliance projects in portfolio including project and portfolio planning, assigning resources and roles, providing status and budget reporting for project stakeholders client executive team. Complete revenue recognition for project financial reporting.

Parsippany, New Jersey

ATSG is a tech-enabled IT Services and Solution Provider that delivers Digital Innovation providing tangible business value and exceptional Client experiences through the sale and delivery of Technology Solutions as a Service (TSaaS). We serve Clientele in multiple industries throughout the United States. Our service offering portfolio is comprised of main lines of business rediTech, rediCloud, and rediManage.

Cedar Knolls, New Jersey

Cologix provides reliable, secure, scalable data center and interconnection solutions from 24 prime interconnection locations across 9 strategic North American edge markets (Columbus, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, New Jersey, Toronto or Vancouver). Over 1,600 leading network, managed services, cloud, media, content, financial services and enterprise customers trust Cologix to support their business critical infrastructure and connect them to customers, vendors and partners. Our dedicated, experienced local teams and scalable solutions enable us to provide industry-leading customer service and the ability to successfully support customers at the Internet’s new edge.

Parsippany, New Jersey

QTS is a leading systems integrator and Microsoft Premier Partner providing quality service to the New Jersey and New York area customers. Our solutions and commitment combine to provide our clients with a worry-free network environment. We help our clients grow their businesses and profits with technology. At QTS, we partner with our customers to achieve great results, by deploying, managing and supporting Quality Technology Solutions. Primary project manager for the organization. Managing various IT implementation and migration projects from start to completion with our engineering resource team by defining project scope, objectives, resource staffing, and project deliverables. Managed up 10-12 projects at one given time with varying levels of scope, duration, and budget. - Develop and review project deployment plans that identity objectives, milestones, and timelines- Plan and schedule engineering resources to client projects- Track project deliverables- Monitor scope changes and keep project on budget- Develop and present project status and changes to client and executive management teams each week- Maintain communications with project stakeholders and resources throughout project duration- Evaluate projects at their completion and assess results to improve processes where applicable- Improve resource tracking with enhanced scheduling and accountability

Cedar Knolls, New Jersey

Cologix provides reliable, secure, scalable data center and interconnection solutions from 24 primeinterconnection locations across 9 strategic North American edge markets.Direct manager for 8 Customer Care Managers throughout the United States and Canada covering 24 markets. Responsible for installation of open service orders in operations install pipeline increasing both monthly reoccurring revenues and non-reoccurring revenues. Maintain ongoingbusiness reviews with customers on a monthly, quarterly, or annual basis. Gather and analyze customer feedback data on a weekly basis and report to executive team. Report directly to VP, Data Center Operations and Chief Technology Officer.- Member of the integration team for the acquisition of Net Access, LLC.- Led full integration of Project Managers (Net Access, LLC) into Customer Care department increasing total from 3 to 8 members throughout the United States and Canada covering 24 markets- Worked to integrate Net Access customers into Cologix service and operational structure- Developed customer feedback plan and put into production within 2 months of transitioning intonew role- Responsible for installation of $120,000.00 - $140,000.00 reoccurring revenue each month- Member of the Change Advisory Board acting as the customer advocate in approving ordisapproving preventive maintenances and operational changes by the operations teams thatcould affect customer services- Responsible for customer communications involving RFI notifications (reason for incident) in theevent of an operational incident affecting customer service(s)- Responsible for distribution and tracking of all compliance documentation to customers andauditors including SOC 1, SOC 2 PCI, and HIPPA- Oversee customer service policies and procedures for entire organization

Cedar Knolls, New Jersey

Since inception in 1995, Net Access has become a leading data center colocation, cloud, hosting, and internet service provider operating three enterprise level compliant data centers in New Jersey.Responsible for managing 3 project managers as well as the Purchasing department. Led the project management team and interacted daily with telecommunication companies, transit providers, and network and storage hardware vendors to provide on track and on budget serviceimplementations. Worked with engineers and support staff to bring projects to completion and onschedule. Escalated with team leads as well as various vendors if any timeline was in jeopardy.Maintained constant communication with customers as the single point of contact for the duration of the project and implementation. Provided weekly departmental updates to the SVP of Operations and the senior executive management team- Updated and developed policies and procedures for the Project Management department- Provided training to project managers on new products and services as required- Reviewed service orders and involved the appropriate teams and resources to ensure the mostefficient and on time project completion for customers- Reduced overall project implementation times on department handled orders- Involved with the development of an internal disaster recovery plan along with providing disasterrecovery services to customers- Managed internal company projects with various telecommunication and backhaul providers todecrease company spending and achieve a greater service level to customers

Parsippany, New Jersey

Processed all telecommunications, transit, hosting, storage and colocation orders. Provided continuous updates to customers and the Senior Project Manager. Escalated to team leads if an order was in jeopardy of not meeting customers expected due dates. - Promoted to Senior Project Manager

Parsippany, New Jersey

Provided technical support to customers in a help desk environment. Customer services included DSL, T1, web/mail hosting packages.

Computer Technical Support, Computer Science

Accounting