Wesley C. Email & Phone Number

Christchurch, NZ

Christchurch, Canterbury, New Zealand

• I drive alignment between digital solutions and strategic objectives, develop technical roadmaps, support backlog management, and ensure effective product delivery. I have enabled Minimum Viable Product (MVP) launches.
• MVP Development and Launch: Successfully launched MVPs for Smart Charging and Hot Water Control, aligning these solutions with Meridian’s goals to enhance energy management capabilities.
• Process Automation: Streamlined data processes within the Demand Flexibility squad, improving efficiency and reducing the time required for operational tasks.
• Team Collaboration: Provided continuous guidance in Agile practices, fostering a collaborative culture that encourages contributions and supports team growth. Recognised for strong problem-solving skills, quick.
• Virtual Power Plant (VPP) Pilot Implementation: I played a key role in vendor selection, contract negotiations, and platform implementation, leading to a successful pilot that effectively shifted EV charging loads from.
• Electric Vehicle (EV) Public Charging Management: Managed Meridian’s public charging network platform with several chargers deployed across New Zealand, enhancing sustainable energy infrastructure. Recognised for my.

Christchurch, Canterbury, New Zealand

• I drove the development of user-centred digital solutions across logistics, producer engagement, and livestock management, overseeing product management, product design and user experience. By leveraging Agile.
• AI-Driven Box Counting Solution: I led the development of an AI-powered logistics solution designed to enhance compliance for international shipments through a mobile app. By utilising computer vision, the app achieved.
• Optimisation of Engineering Parts Stock: I led the design of a solution to optimise engineering parts stock management. I mapped the current process through stakeholder interviews and identified key pain points.

Canterbury & West Coast, New Zealand

• I led initiatives across different sectors focusing on product strategy, continuous improvement and implementation of digital solutions. Working closely with product teams, I helped shape roadmaps, conducted market and.
• Product Strategy and Roadmap Definition: Worked with Product Managers at one of New Zealand’s largest farmer-owned cooperatives to define product strategies, refine roadmaps, identify market trends, analyse competitive.
• Continuous Improvement Training and Process Optimisation: Designed and delivered training in Lean, Six Sigma, Business Analysis and Customer Centricity, equipping business influencers with the tools to drive.
• Strategic System Rollout and Enhancement: Led the rollout of a critical revenue-generating system, addressing implementation challenges, developing a comprehensive deployment plan and refining solutions to ensure.
• Health System Upgrade Support: Conducted in-depth analysis and supported change management for a health system impacting over 6,000 users, achieving a high satisfaction NPS score for ensuring a seamless rollout.

Wroclaw, Lower Silesian District, Poland

• I supported business agility across the organisation by guiding teams in identifying challenges and implementing best practices. I leveraged frameworks like the Business Analysis Body of Knowledge (BABoK), Scrum.
• Training and Capability Building: Delivered comprehensive Business Analysis and Scrum training, upskilling analysts and strengthening the company’s competencies across different regions.
• Coaching and Mentorship: Coached team members transitioning to Business Analysis roles, equipping them with the skills and confidence to succeed.
• Strategic Problem Solving and Process Optimisation: Identified and resolved complex issues across different projects and teams, improving delivery speed and compliance with the company's operational strategy. Supported.

Curitiba Area, Brazil

• I led initiatives to streamline and optimise core processes across different business units. My work involved analysing complex operational workflows, performing detailed analyses, and creating actionable strategies to.
• Process Improvement and Cost Reduction: Conducted a comprehensive process reengineering that identified 16 gaps, leading to a 30% reduction in process lead time and saving 10 million BRL annually. Developed actionable.
• Logistics Process Optimisation with SAP Migration: Mapped end-to-end logistics processes for the Brazilian market, addressing regulatory requirements to ensure a smooth transition from COBOL to SAP. Recognised for.
• CRM Integration and Strategic Alignment: Led the CRM integration between Latin America and North America, aligning it with the company’s target architecture framework for the Americas. Presented a data-driven analysis.
• Sales Process Enhancement and KPI Development: Worked with Sales Area Managers to document and refine sales processes for the Construction Equipment business unit, resulting in a new process framework with KPIs that.

Curitiba Area, Brazil

• I led the development of customer-centric solutions in the insurance sector, focusing on aligning product features with user needs and strategic business goals. Leveraging Design Thinking and Agile methodologies, I.
• Award-Winning Mobile Solution: I managed the end-to-end product lifecycle of a mobile loyalty feature for iOS and Android, contributing to its recognition as the best Brazilian banking loyalty application at the 2017.
• Customer-Centred Product Development: Redesigned a health-focused application concept using Design Thinking principles, ensuring alignment with customer needs and supporting business goals.
• Innovation Culture and Agile Integration: Integrated Design Thinking with Scrum to drive rapid prototyping and continuous feedback. Designed and facilitated innovation workshops, fostering a customer-centric and agile.

Curitiba Area, Brazil

• Senior Business Analyst I drove impactful projects focused on process optimisation, regulatory compliance and digital banking standardisation. I collaborated with cross-functional and global teams to align business.
• Regulatory Compliance and Process Automation: Developed and implemented compliance solutions that automated financial reporting, significantly reducing manual workloads and eliminating human error.
• Global Standardisation: Standardised processes for Digital Banking functions by designing adaptable frameworks and integrating requirements across countries. This work enhanced efficiency, reduced inconsistencies and.
• Documentation and Compliance Solutions: Created detailed Business Requirements documents, process maps and compliance solutions to support business transformation. These documents guided effective project execution.
• Service Modelling and Communication Optimisation: Led a service modelling team to optimise front-end and back-end communication systems for Global Internet Banking, reducing communication risks and accelerating time to.
• Stakeholder Management and Strategic Collaboration: Worked with teams across North America, Europe and Asia, facilitating smooth project rollouts and aligning product solutions with regional requirements. Re-engineered.

Curitiba, Paraná, Brazil

• I held various technical roles, playing a key part in enhancing digital banking platforms, core banking improvements and client onboarding solutions. My work involved requirements analysis, solution development using.
• Requirements and Solution Development: Analysed business needs, created technical design documents, and implemented solutions for HSBC's online commercial platform. This involved gathering detailed requirements.
• Stakeholder Collaboration and Communication: Built strong communication skills working with global teams across Latin America, India and Canada. Contributed to platform rollouts, coordinated incident management, and.
• Process Optimisation and Governance: Delivered a Configuration Management process for quality standardisation and developed a governance process to facilitate effective collaboration with third-party vendors, improving.
• Enhanced Support and Incident Management: Provided second-level support for digital banking platforms and client onboarding applications, managing incidents and deploying solutions. Developed an incident management.

Postgraduate In Management Through Business Processes, Business Processes

This specialised course in Business Process Management focused on providing an organisational methodology and management model grounded in.

Degree Of Information Systems Technology, Major In Computing, Computing

This course aimed to develop System Analysts and Developers in the technology sector, equipping them with the skills to analyse customer.