Manager, Strategic Solutions Reporting And Analytics
New York, Ny
My main responsibilities in this role were to build and guide the strategic direction of the team dedicated to helping GLG’s global clients understand and make the most of their research data. Our work here included everything from helping clients interpret their data to creating custom, client-driven decks with highlighted key insights.In addition to my primary responsibilities listed above, I also made contributions to our Operations arm. I co-led the search for a new survey hosting tool that allowed us to implement the complicated, custom programming work our clients requested of us, as well as offer more advanced, scalable, and client-friendly deliverable options. After selecting a new software, I led the efforts to customize our instance to better suite GLG’s clients, working with our tool's software developers and internal stakeholders. This involved defining and managing the development work of custom data outputs, automated reporting standards, and an automatic data-quality flagging system designed to allow GLG to offer live data access to clients for the first time in company history. Beyond this, I also helped with the transition from our old survey platform to the new one, both on the internal IT side and on the project management side (organizing and leading trainings, etc.). Outside of my work with the new survey platform, I also co-lead the search for a panel management and taxonomy tool. This work involved writing and defining a new taxonomy for our data that would allowed us to completely own and manage the data collection/refresh process, allowing us utilize closed-ended, Boolean logic-driven searches for the first time. As part of this I also led the initiative to recode and map what data we had to our newly defined taxonomy.