- Lead Solutions Consultant on 140+ unique wins ranging from $100k to $8M+ in software & service contract values- Engaged with prospects & customers to understand business/technical drivers, challenges and goals. Quickly and effectively mapped solutions with attributable ROI impact to solve the business pain- Convey an unmatched level of confidence and trust with the customer. Positive experiences speaking with Cxx and VP executives- Integral part of the sales process during early discovery, planning, presentation, and demonstration of the tailored ExactTarget suite of software & service solutions- Presented everything from the impact of change to the business, staffing/resource planning, use of the suite, infrastructure/security, to defining a road map for the future -- all without hesitation- Built strong and productive relationships with peers in Professional Services, Marketing, and Product Development, driving cross-functional success- Prepared and delivered responses to RFIs, RFPs, and complete solution proposals- Managed several company’s most complex proof-of-concepts- Winner of multiple awards including the 2010 and 2011 Solutions Consultant of the Year, TPC 2011, and quarterly MVP 2009/2010/2011/2012

As a key member of the Professional Services organization, my focus as a Senior Consultant was to lead the roll-out of WebTrends Analytics, an enterprise class software solution. Selected as the Lead Consultant for Microsoft, a WebTrends marquee client, to successfully plan, coordinate, and implement several hundred online properties, making up Microsoft’s global online footprint. - Instrumental in driving the discovery and requirements gathering process to define both functional and technical specifications- Assisted in the scoping of each engagement; including time requirements, SOWs, potential business/technical risks and overall project pricing plans- Effectively communicated goals, strategy, and tactical delivery of the product to technical and business executives- Supported the enterprise class delivery of $2.2 million in services between Feb. 06’ – Jun. 08’- Consistently demonstrated the capability to develop business requirements, technical requirements and task manage for up to 15 projects at a given time- Aided in defining the consulting services implementation methodologies, procedures, and best practices- Solved both internal/external problems vital to overall client satisfaction. Constant willingness to consistently go above and beyond, keeping the primary client a success for the organization- Strong mentor; skilled at leading by example and building strong teams that exceeded expectations- Presented at numerous company sponsored conferences and events with outstanding feedback- Consistently recognized both internally and externally, as a thought leader and invaluable team member

- Responsible for the successful execution of the company’s e-commerce presence- Integrated inventory management and CRM systems to increase process efficiencies both in the warehouse and out in the field- Developed online community for 400+ associates to drive collaboration, product adoption, and grow the base- Demonstrated consistent ability to work with minimal supervision and manage several projects at any given time- Successfully delivered all projects ahead of schedule with little to no budget

Taught CS101 for 3 terms @ 3 classes per term. Such a wonderful experience!