Whitney Johnson Email & Phone Number

Lehi, UT, US

• Led a strategic business model shift from daily deals to an evergreen marketplace. Transformeda labor-intensive process into an automated system, eliminating manual reviews by the merchandising teams.
• Pioneered a self-serve training program for Sellers, encompassing step-by-step guides with informative videos, enhancing user proficiency and engagement.
• Developed a Seller Scorecard incentivizing behaviors for increased buyer satisfaction. Post- Scorecard launch achieved a… Show more
• Developed a Seller Scorecard incentivizing behaviors for increased buyer satisfaction. Post- Scorecard launch achieved a remarkable 35% reduction in late shipments, elevated customer reviews and expedited.
• Collaborated extensively across departments to ensure seamless execution of strategic initiatives.
• Maintained open lines of communication with Executive Leadership, providing regular updates on project progress and the implications of my work. Show less

Lehi, UT

• As the product manager over the seller experience team, my primary focus is to aid our sellers in building their business by providing innovative tools to navigate the Jane marketplace.
• Designed and implemented a robust system enabling sellers to establish and customize roles and permissions for their employees.
• Collaborated closely with cross functional teams including Finance and Data, to strategically overhaul our commission structure to attract key Sellers while optimizing… Show more As the product manager over the seller.
• Collaborated closely with cross functional teams including Finance and Data, to strategically overhaul our commission structure to attract key Sellers while optimizing financial outcomes.
• Conceptualized and developed a native app enabling sellers to conveniently monitor their business performance on-the-go. Show less

Lehi, UT

• Managing four teams within the merchandising department which include Deal Coordinators, Deal Support, Seller Development, and Seller Sourcing
• Communicate with Jane sellers to manage their deals
• Strategized with my teams to help grow our categories and plan for upcoming seasons/holidays.
• Responsible for interviewing and training new hires within my department

• Selecting suitable deals based on product, price, quality, and customer needs
• Negotiating pricing and inventory efficiently with vendors
• Establishing and maintaining strong vendor relationships and collaborating to improve product offering
• Staying up to date on evolving trends, new products and competition
• Discover new product and brands that support customer demands
• Researching past sales history to improve future deal success

Lehi, UT

As part of the Deal Coordinator team I was responsible for researching and selecting top trend deals to drive sales and create a fun and unique shopping experience.

Provo, Utah Area

• Responsible for maintaining and updating the company’s three e-commerce websites. Including adding and managing new product lines and creating collections of products that would appeal to our customer base and increase.
• Managed email marketing campaigns: Enjoyed designing and sending emails for each website. On average, my emails increase conversion by 30%-35%.
• Warehouse & inventory management: Responsible for ordering and receiving new products, tracking inventory for over 30k… Show more
• Warehouse & inventory management: Responsible for ordering and receiving new products, tracking inventory for over 30k products, and developed internal processes to improve the team's shipping and fulfillment.
• Inbound call and email representative that handled phone inquiries, orders and concerns from customers while maintaining proper and professional communication
• Responsible for ordering and receiving new product and inputting it into the inventory system