• Built confidence within team by demonstrating, supervising, and incorporating constructive feedback into training• Provided positive guest experience by being approachable, attentive, and interactive while keeping a fast pace • Educated guest on products, coupons, promotions, services, and programs to generate sales and customer loyalty • Guided customers through the self-checkout process and resolved technical issues promptly completing transactions

• Executed data entry projects used to analyze participation while reporting to Events Specialist• Organized over 834 pledge forms to provide quicker access to client information• Assembled packets and managed inventory for marketing promotions to ensure a smooth transition for future events

• Created an organizational system for compiled data which became the foundation for future volunteers• Recorded and summarized client feedback in Excel spreadsheets to evaluate the effectiveness of workshops provided