Whitney B. Email & Phone Number

Evansville, Indiana, United States

· Utilize prompt communication strategies and Sandler training to effectively convert leads into members, delivering exceptional customer service and achieving council recruitment goals.· Oversee data entry, maintenance, and accuracy in Salesforce CRM and other databases. Prepare detailed reports, conduct regular data quality reviews, and maintain compliance with council policies and GSUSA standards.· Handle customer cases and volunteer accounts across various channels, delivering prompt, professional responses and supporting membership retention by finalizing enrollments and addressing inquiries.· Collaborate with cross-functional teams to implement recruitment strategies, sharing resources and expertise to meet council objectives.· Maintain and update the Troop and Volunteer Opportunity Catalog, upholding compliance with background screening requirements. Monitor contact center and Knowledge Article databases for accuracy and up-to-date information.· Actively participate in and raise awareness for council Product Programs, Family Partnership campaigns, and other fundraising efforts.

Evansville, Indiana Area

· Capture Moments: Skillfully photograph events, portraits, and products, ensuring each image tells a compelling story.· Client Consultation: Meet with clients to understand their vision, preferences, and needs for a personalized photography experience.· Editing Expertise: Utilize editing software to enhance images, ensuring high-quality results that exceed client expectations.· Manage Bookings: Handle scheduling, confirmations, and follow-ups to ensure a smooth workflow and exceptional client service.· Marketing & Promotion: Develop and implement marketing strategies to showcase your portfolio and attract new clients through social media and networking.· Equipment Management: Maintain and update photography equipment, ensuring it’s always ready for shoots.· Collaborate Creatively: Work with other professionals (stylists, makeup artists, etc.) to create cohesive and striking visual narratives.· Deliver Final Products: Prepare and present final images to clients, ensuring timely delivery and satisfaction.

Owensboro, Kentucky, United States

· Conducted thorough reviews of home loan applications using a detailed checklist to verify all loan file components, including credit reports, income documentation, appraisal reports, and property details.· Assessed loan quality and borrower creditworthiness, confirming adherence to organizational purchase criteria and regulatory requirements at the federal, state, and internal levels.· Identified and documented discrepancies and compliance issues, implementing corrective actions to resolve them effectively.· Verified the accuracy and completeness of loan documentation, including signatures and cross-referenced information, to confirm all necessary documents were present.· Collaborated with underwriting and legal teams to address issues identified during the review process, providing clear and actionable feedback.· Prepared and presented detailed reports summarizing loan review findings, highlighting issues, and offering recommendations for loan approval or rejection.

Evansville, Indiana, United States

· Delivered exceptional guest service through warm, professional interactions, efficient check-ins/check-outs, room assignments, and reservation management, enhancing overall guest satisfaction.· Accurately processed financial transactions, including cash, check, and credit card payments; maintained a balanced cash drawer and conducted nightly audits to reconcile revenue.· Prepared and presented detailed financial reports to senior leadership, summarizing key metrics and performance indicators.· Ensured confidentiality of guest information, accurately posted charges and resolved any discrepancies in accounts.· Managed a multi-line phone system with professionalism, directing calls, serving as the primary night-time contact for guests, and providing information on hotel amenities, services, and local attractions.· Assisted with the setup and maintenance of breakfast and coffee stations, ensuring a welcoming and well-stocked area for guests.