Director Of Global Support
Current
Aug 2023 - Present
AeroLeads people directory · profile
Wikus Pretorius Email & Phone Number
Director of Global Support at AVOXI
at
AVOXI
1 work email found
@avoxi.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Global Support at AVOXI
Location
City Of Johannesburg, Gauteng, South Africa
Company size
Who is Wikus Pretorius? Overview
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Quick answer
Wikus Pretorius is listed as Director of Global Support at AVOXI at AVOXI, a company with 127 employees, based in City Of Johannesburg, Gauteng, South Africa. AeroLeads shows a work email signal at avoxi.com and a matched LinkedIn profile for Wikus Pretorius.
Wikus Pretorius previously worked as Director of Global Support at Avoxi and Senior Manager, Customer Success EMEA at Avoxi. Wikus Pretorius holds Itil Service Operations, Computer And Information Sciences And Support Services, Certificate from Torque It.
Company email context
Email format at AVOXI
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{first}@avoxi.com
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AeroLeads found 1 current-domain work email signal for Wikus Pretorius. Compare company email patterns before reaching out.
Profile bio
About Wikus Pretorius
AVOXI’s cloud-based communication systems offer many benefits including greatly reducing costs, easily providing business-class phone features, leveraging VoIP phone service technology, and maintaining business continuity. Easily adjust your services to meet your specific business needs—scaling up or down as your requirements demand.Whether seeking a virtual phone number in a select location to forward to another location or establishing a virtual contact center, AVOXI’s communications as a service offerings provide exceptional quality and service to meet your business needs.
Listed skills include Microsoft Office, Project Management, Sql, Microsoft Excel, and 47 others.
Current workplace
Wikus Pretorius's current company
Company context helps verify the profile and gives searchers a useful next step.
Avoxi
14 roles
Wikus Pretorius work experience
A career timeline built from the work history available for this profile.
Senior Manager, Customer Success Emea
Nov 2019 - Sep 2023
Installations Supervisor
Supervising and leading a unit of installers within the company.Holding accountability for meeting the target aims and objectives of the company, specific to the locations, with regard to installation processes.Directing, handling and overseeing the service delivery coordinators who help in meeting the targets of the installation section.Planning and.
Jul 2018 - Nov 2019
Smart Queue Service Delivery Coordinator
Project management of any large or important installations coming into the queue for retail and channel.Customer Advocate and interface throughout cloud contact center implementation.End to end client program management.Confirm requirements with the client at the beginning of the installation progress.Coordinate Customer services between Account Managers.
Aug 2016 - Jul 2018
Solution Specialist / Team Lead
Jul 2017 - Jun 2018
Service Manager - Telecoms
Leading and managing both PABX and Voice & Data team including time schedules and travel sheets.Ensuring that helpdesk provide feedback to customers on a continuous and timely manner Assist with dealer and customer queries and concerns Assisting first and second line support with the resolution of escalated cases Assist engineers with related onsite voice.
Aug 2014 - Jul 2016
Sales Engineer
Duties and responsibilities:Work directly with our sales team to understand customer needs.Participate in discovery calls with customers.Provide pre-sales support to internal sales and technical teamsPresent solutions via diagrams and demos to customers.Develop solution pricing for sales teamDevelop ways to integrate new technologies into our product.
Aug 2013 - Jul 2014
Senior Account Manager
Duties and responsibilities:Cold Calling Quoting Logging of activities on Salesforce Client meetings Prospecting new business opportunities and developing telemarketing driven in and out- bound leads Managing a portfolio of existing accounts and developing revenue opportunities Expand customer base
Mar 2013 - Jul 2013
Voip Product Specialist
Responsibilities where - sales, support and installations for:Supafone3CXFarsouth ComXSigma PABXElastix PABX(Free PBX based)Network Infrastructure (Routers, switches, cabling, WiFi) I also do sales support (Order stock, do site visits for pre-installation checks and do the Setup of equipment before installation)I am account manager for the following.
Apr 2012 - Feb 2013
Lan Administrator
Administration of Head Office Servers: Win Server 2008 Win Server 2003 Pastel Evolution Asterisk LinuxMaintenance, installation and planning of LAN infrastructureMaintenance, installation and planning of IT infrastructureProcurement of all IT systems and infrastructure for Head OfficeManagement of IT staffBudgeting of systems and servicesSupport to.
Nov 2010 - Apr 2012
Snr. Technician
Installation and configuration of: Wireless CPE (Mikrotik)Various VoIP Media gateways and VoIP phones (FXS/FXO on SIP protocol). Various Broadband/dsl routers and modems.On-site support for 300+ customers.Setup and installation of wifi high sites on 2.4 GHz and 5.8GHz(Mikrotik)Basic maintenance and setup of asterisk systems.IT support Hardware and.
May 2007 - Oct 2010
It Support Technician
Telephone support on hardware and software.Ordering of new stock. Building of computers. Troubleshooting of hardware on computers and Schlumberger card readers. PC Repairs, Client care, and managing hardware stock on premises. Installation of our own software called Quickmoney. PC sales to public. General maintenance of office building.
Oct 2005 - Apr 2007
Pc Assembler
Assembly of PC's and laptops.Quality Control Stock control of assembly shop.
Aug 2005 - Oct 2005
Quality Controller
Continuity testing of instrument cables on Petro Chemical plant.Tracking of installed instruments.
Sep 2004 - Apr 2005
Team & coworkers
Colleagues at AVOXI
Other employees you can reach at avoxi.com. View company contacts for 127 employees →
BP
Beryl Philander
Colleague at AvoxiCity Of Cape Town, Western Cape, South Africa, South Africa
View →
MS
Marlon Santos
Colleague at AvoxiNational Capital Region, Philippines, Philippines
View →
LF
Liesl Fester
Colleague at AvoxiCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
MP
Mike Peterson
Colleague at AvoxiChicago, Illinois, United States, United States
View →
MW
Marcus Walls
Colleague at AvoxiAlpharetta, Georgia, United States, United States
View →
KL
Karrie Lau
Colleague at AvoxiHong Kong SAR, Hong Kong
View →
JG
Jose Guillen, Mba
Colleague at AvoxiAtlanta, Georgia, United States, United States
View →
RK
Ruben Kroeske
Colleague at AvoxiEnschede, Overijssel, Netherlands, Netherlands
View →
ZM
Zanele Masango
Colleague at AvoxiCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
SC
Sabrina Celeste Adams
Colleague at AvoxiCity Of Cape Town, Western Cape, South Africa, South Africa
View →
Beryl Philander
Colleague at AvoxiCity Of Cape Town, Western Cape, South Africa, South Africa
View →
MS
Marlon Santos
Colleague at AvoxiNational Capital Region, Philippines, Philippines
View →
LF
Liesl Fester
Colleague at AvoxiCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
MP
Mike Peterson
Colleague at AvoxiChicago, Illinois, United States, United States
View →
MW
Marcus Walls
Colleague at AvoxiAlpharetta, Georgia, United States, United States
View →
KL
Karrie Lau
Colleague at AvoxiHong Kong SAR, Hong Kong
View →
JG
Jose Guillen, Mba
Colleague at AvoxiAtlanta, Georgia, United States, United States
View →
RK
Ruben Kroeske
Colleague at AvoxiEnschede, Overijssel, Netherlands, Netherlands
View →
ZM
Zanele Masango
Colleague at AvoxiCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
SC
Sabrina Celeste Adams
Colleague at AvoxiCity Of Cape Town, Western Cape, South Africa, South Africa
View →
4 education records
Wikus Pretorius education
Itil Service Operations, Computer And Information Sciences And Support Services, Certificate
Torque It
Itil Foundation, Certificate
Torque It
Ite Diploma, Computer Engineering
Cti Potchefstroom
Matric, High School/Secondary Certificate Programs, 12
Hts Klerksdorp
FAQ
Frequently asked questions about Wikus Pretorius
Quick answers generated from the profile data available on this page.
What company does Wikus Pretorius work for?
Wikus Pretorius works for AVOXI.
What is Wikus Pretorius's role at AVOXI?
Wikus Pretorius is listed as Director of Global Support at AVOXI at AVOXI.
What is Wikus Pretorius's email address?
AeroLeads has found 1 work email signal at @avoxi.com for Wikus Pretorius at AVOXI.
Where is Wikus Pretorius based?
Wikus Pretorius is based in City Of Johannesburg, Gauteng, South Africa while working with AVOXI.
What companies has Wikus Pretorius worked for?
Wikus Pretorius has worked for Avoxi, Itec Southern Africa, Vox Telecom, Mycomax>> Pty Ltd, and Sahara Computers (Pty) Ltd..
Who are Wikus Pretorius's colleagues at AVOXI?
Wikus Pretorius's colleagues at AVOXI include Beryl Philander, Marlon Santos, Liesl Fester, Mike Peterson, and Marcus Walls.
How can I contact Wikus Pretorius?
You can use AeroLeads to view verified contact signals for Wikus Pretorius at AVOXI, including work email, phone, and LinkedIn data when available.
What schools did Wikus Pretorius attend?
Wikus Pretorius holds Itil Service Operations, Computer And Information Sciences And Support Services, Certificate from Torque It.
What skills is Wikus Pretorius known for?
Wikus Pretorius is listed with skills including Microsoft Office, Project Management, Sql, Microsoft Excel, Linux, Windows, Account Management, and Integration.
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