Manager, It Asset Management & Reliability
Knoxville, Tennessee Area
Provided the leadership to build an enterprise-wide IT Asset Management Program at TVA, accomplishments include; establishment of a centralized receiving and in-processing center, initiated RFID tagging of all IT Assets, established and directed the agency wide PC Lifecycle Management Program, lead the development of an assembly line type operation to install software on up to 48 PC’s at a time, integrated the Supply Chain Management Surplus electronics processes into IT Asset Management and… Show more Provided the leadership to build an enterprise-wide IT Asset Management Program at TVA, accomplishments include; establishment of a centralized receiving and in-processing center, initiated RFID tagging of all IT Assets, established and directed the agency wide PC Lifecycle Management Program, lead the development of an assembly line type operation to install software on up to 48 PC’s at a time, integrated the Supply Chain Management Surplus electronics processes into IT Asset Management and the asset disposal records into TVA IT Asset Inventory System, lead the creation and process development of a strategic geographically distributed warehouses for break/fix and emergency/expedited requirements, lead PC Lifecycle customer focus sessions with key SBU representatives across the agency, directed the development and execution of an annual TVA IT Asset Inventory Verification program and directing the project to replace HP Service Desk with DDMi, HP Asset Manager and HP Service Manager Show less