Will Daly Email & Phone Number

Sydney, New South Wales, Australia

Working directly with Executive teams I provide a range of consulting services covering corporate strategy development, product pricing strategy development and product capability uplift.Key achievements include:• Supported the design of a five-year bank strategy inclusive of overall ambition, chosen focus areas and required differentiating capabilities. The strategy was endorsed by the bank board inclusive of the required investment. • Led the development of a new banking pricing capability inclusive of pricing strategy, advanced analytics, and decision tools. The price strategy has supported the bank growing both deposits and housing at more than twice the market rate over the last year. • Completed a portfolio review to understand risk adjusted returns across a conglomerate of businesses and products covering retail banking, wealth and insurance to support capital allocation decisions at the board level.

Auckland, New Zealand

I was accountable for the end-to-end management of all retail banking products, including home loans, consumer finance (cards, personal loans and overdrafts) and deposit and transaction products. Key Achievements: • Provided strong leadership throughout Covid-19: My supportive, hands-on approach ensured that I provided motivational, trusted leadership through Covid-19. This created a positive, productive team and enabled us to design and implement a robust customer support response.• Led successful new product innovation: I designed, developed and launched several new products including the overwhelmingly successful 'Back My Build' housing product which supported customer new builds and ultimately increased housing supply and the wider economy through Covid-19.• Created a high-performing team with industry leading engagement levels: By leading with empathy, focusing on individual and team needs, assessing business requirements and establishing a revised operating rhythm, I developed a successful, cohesive team with industry-leading engagement levels. • Successfully delivered financial plans: Through carefully managing pricing, credit, promotion and distribution levers, I delivered financial plans to forecast and target levels across three financial years. This was done whilst balancing customer outcomes and ensuring market share outcomes were not negatively impacted. • Further advanced the pricing management discipline: Through my focus and leadership, we adopted a whole-of-portfolio approach to optimise for whole-of-portfolio outcomes. As a result, ASB maintained its net interest margin at a significant premium to the NZ banking industry without impacting market share.• Enhanced and evolved ASB credit risk management: Through my leadership, we strengthened our credit risk management operating rhythm and team capability to build a deeper commercial and analytical focus and then operationally adopted a more dynamic approach to credit risk management.

Auckland, New Zealand

Initially accountable for pricing strategy and execution across all retail banking products, this role was expanded to include development and governance over retail product strategies, with a particular focus on housing. Key Achievements: • Established a new dedicated pricing function: I developed a business case and execution plan to develop a new pricing function focusing on pricing all retail banking products. • Built significant analytical and commercial capability: By introducing and developing new analytical resources, I developed substantial analytical capability to deliver deep product insights and support pricing decisions and strategy development. This was highly successful, with the analytics completed within the pricing team, and with strong analytical skills paired with advanced commercial acumen and in-depth customer and business knowledge.• Designed and implemented customer level elasticity pricing: I conceptualised and designed a business process allowing for a pricing approach for term deposits and home loans which facilitated online ‘refixing’ at bespoke customer rates, supported with customer level elasticity modelling.• Collaborated with the Treasury and Finance teams: I developed strong relationships with the Treasury and Finance teams around funding/liquidity and developing retail banking financial plans and forecasts. This created a unified team which supported Executive forums such as the ASB Asset and Liability Committee and the ASB Pricing Committee.• Led the ASB housing strategy development: I expanded our team remit to support product strategy development, specifically the ASB housing strategy. With a 'first principles' approach, and covering all aspects of the home lending business, we developed a 'front-to-back' strategy which was endorsed by the ASB Executive Team and Board and supported strategic alignment and material funding into the housing portfolio.

Sydney, New South Wales, Australia

I designed and executed pricing strategies across Commonwealth Bank's retail deposit portfolio.

Sydney, New South Wales, Australia

This involved business analysis for major change initiatives including utilising advanced analytical modelling skills.

London, England, United Kingdom

I designed, developed and implemented regular management information and financial reports.

London, England, United Kingdom

This involved end-to-end process reviews utilising lean methodologies across mortgage origination etc.

Sydney, New South Wales, Australia

This role involved change analysis including completing business impact assessments and business implementation plans for major business change.

Wollongong, New South Wales, Australia

This was an accelerated rotation through retail banking branch roles including branch management,

Sydney, New South Wales, Australia

I provided support to investors in ASX-listed companies