Will Finnegan Email & Phone Number

~Pre-Sales Leadership Council

~Provide technical support in sales calls, solution presentations, and assistance to the Enterprise Account Executive with understanding of customer requirements~Translate customer business objectives and requirements into solutions and level-of-effort estimates to implement designed solutions~Provide input for RFI and RFP responses, including the effort.

Boston, MA

~ Lead a team of Integration Consultants, recruiting and onboarding new members to support growing client demands.~ Met with team members on their career goals, career development, and performance feedback on projects, and established career path framework with clear steps to achieve next levels~ Demonstrated leadership, mentoring the team as they grew.

Boston, MA

~Work with customers on strategic and complex projects to design and develop integration solutions with Workday integration tools and methodology, using service oriented architecture design principles and common ERP integration design patterns~Drove requirements planning, development, testing and delivery for complex integration systems~Led teams of local.

Matawan, NJ

~Continued growth of Integration Services Group, expanding team through hiring efforts and mentoring/retention strategies~Refined project process and methodology, detailing process for project kickoff, methodology to complete work, and project transitions~Defined performance metrics for Integrations, building employee incentive program to raise.

Hazlet, NJ

~Established and led Integration Services Group, allowing for scaling of services to growing client base~Assisted in the decision-making process within Professional Services concerning client and partner integration issues and procedures~Evaluated the team's resource allocation to ensure efficient distribution of projects and responsibility within the.

Hazlet, NJ

~Gathered requirements and created project plans through communication between clients and vendors~Built, modified and maintained custom interfaces between client systems and external entities~Wrote and led trainings on various topics including project management and new features~Updated document library as new system releases became available~Assisted.

Maple Shade, NJ

~Monitored, analyzed and troubleshot Comcast’s Video-on-Demand infrastructure~Handled incoming escalations from other organizations and engaged appropriate teams and vendors for advanced troubleshooting and problem resolution~Wrote training materials and methods and procedures for various systems and technologies employed~Created playbook for new employees.

West Chester, PA

~Contacted patients, insurance companies and physician office’s ensuring timely communication and transference of documents necessary to process orders, troubleshooting issues to expedite processing~Fielded questions regarding products, recommending various alternatives to better meet patients needs~Created various documents to distinguish contacts.

Somerville, NJ

~Researched, tested and recommended new hard- and software solutions~Created training documents to ensure users were comfortable implementing new initiatives and following up with the support to maintain proper use~Spearheaded office-wide initiatives, creating data maintenance practices and internal/external templates~Created invitations, signage and.

Hamilton, NJ

~Tasked with local and remote end user support as well as network maintenance~Wrote and disseminated training materials for various systems implemented office-wide~Created and maintained various websites, preserving user data ranging from accounts to files and data~Designed various documents for dissemination to an assortment of audiences~Streamlined.

Mba, Business Administration

Ba, Cognitive Science

Activities and Societies: Psi Upsilon, Recording Secretary, Club Soccer