Client Engagement
Current
Feb 2022 - Present
AeroLeads people directory · profile
Will Goad Email & Phone Number
Client Engagement @ RoboHead | Creating Solutions and Leading Successful Implementations
at
Aquent Cloud
1 work email found
@willgoad.com
3 phones found area 319
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Client Engagement @ RoboHead | Creating Solutions and Leading Successful Implementations
Location
Cedar Rapids, Iowa, United States
Company size
Who is Will Goad? Overview
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Quick answer
Will Goad is listed as Client Engagement @ RoboHead | Creating Solutions and Leading Successful Implementations at Aquent Cloud, a with 18 employees, based in Cedar Rapids, Iowa, United States. AeroLeads shows a work email signal at willgoad.com, phone signal with area code 319, and a matched LinkedIn profile for Will Goad.
Will Goad previously worked as Client Engagement at Aquent Cloud and Sr. Client Services Leader - Solutions | Implementation | Onboarding | Training at Workgroups Davinci. Will Goad holds B.A., Broadcasting from Western Illinois University.
Company email context
Email format at Aquent Cloud
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{first}{last}@willgoad.com
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Profile bio
About Will Goad
Please check out the recommendations in my profile to see what my clients say about me. That's really more important than my elevator pitch.Still want to know what I think about me? I am a creative, hands-on senior client services leader who has led successful software and process implementations in over 100 organizations, ranging from boutique agencies to Fortune 500 companies. A skilled communicator and problem-solver, I secure buy-in, advocate to and for all stakeholders, and ensure sustainable, scalable solution ships and goes live. Clients love me because I make the technical accessible and I will run with, walk with, push, pull or carry them over the finish line
Listed skills include Sales, B2B, Team Building, Leadership, and 46 others.
Current workplace
Will Goad's current company
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Aquent Cloud
9 roles · 21 years
Will Goad work experience
A career timeline built from the work history available for this profile.
Sr. Client Services Leader - Solutions | Implementation | Onboarding | Training
- Led over 150 successful software implementations (Multi-tenant SaaS, Single-tenant Cloud, On-Premise deployments)- Defined training needs and led training and/or configuration of all elements of the project management software for thousands of users- Developed and led implementation of client onboarding process that resulted in 25% reduction in live training- Spearheaded the creation of a multimedia training library, including hundreds of videos, help center articles and pdf guides on standard and custom product features- Responsible for supporting clients and client success team in ad-hoc training, advanced configuration, and escalated support issues- Drove over 90% of all net new revenue 2020-2021- Owned the product roadmap and defined 35+ features and enhancements that were released in 2021
Apr 2015 - Jan 2022
Corporate Manager - Sales & Customer Service
Implemented & Trained Salesforce.com rolloutIntegrated Company Sales Data into Salesforce.comImplemented new Daily Bookings & BI Data reporting
Dec 2013 - Mar 2014
Dealer Training Manager
Responsible for leading and developing Dealer Sales, Service and Parts training with Kinze Manufacturing, an industry leader in Row Crop agriculture.Specifically, - Led creation, development & execution of 2013 Dealer Sales Training, including creation of PowerPoints, Handouts, etc.- Led creation & development of 2014 Dealer Service Training, including creation of PowerPoints, Handouts, etc.
Mar 2013 - Dec 2013
Trade & Commercial Sales Training Specialist
Serving the Trade and Commercial business segments of a nationwide network of distributors. Primary role is to facilitate the training of sales representatives in each segment. Focus is on sales process and product knowledge including prospect vetting & acquisition and CRM utilization.I had the privilege to serve Pella's world-class corporate and distribution teams in the development and implementation of:1. Face-to-Face and online sales process training executed in corporate and field locations for national sales team. 2. Online video training for Pella Certified Contractors. 3. Train-the-trainer curriculum development for sales management team. Responsibilities include needs assessments, curriculum development, course facilitation, script-writing, video shooting and editing.
Mar 2011 - Mar 2013
Pdsn Customer Support Specialist
Daily interaction with various business functions to assist distributors in addressing service and warranty needs.
Oct 2008 - Mar 2011
Contact Center Agent
Direct communication with customers and distributors regarding product offering, troubleshooting and warranty claims.
Oct 2007 - Oct 2008
Public Information Officer
Lake Region District Health
Responsible for communicating with public regarding activities of district health department. This includes monthly editorial column in local newspaper and local newsletter as well disaster preparedness activities and presentations to local citizens and state lawmakers.
2006 - 2007
~1 yr
Reporter/Cameraman
Wdaz-Tv
Daily writing, shooting and editing of local news packages.
Mar 2006 - Sep 2006
Team & coworkers
Colleagues at Aquent Cloud
Other employees you can reach at aquentcloud.net. View company contacts for 18 employees →
MJ
Matt Johnson
Colleague at Aquent CloudCumming, Georgia, United States
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BO
Brent Otto
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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LW
Lee Winchell, Pmp, Cspo
Colleague at Aquent CloudSutton, Massachusetts, United States
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MF
Matthew Forbes
Colleague at Aquent CloudCoralville, Iowa, United States
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JT
Jim Tauer
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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AB
Amberlie Beenfield
Colleague at Aquent CloudGreater Idaho Falls, United States
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AH
Abbie Hatch (Thiebaut)
Colleague at Aquent CloudFort Wayne, Indiana, United States
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JO
Joseph Omann
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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WG
William Gregory
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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DP
Daniel Perez
Colleague at Aquent CloudAtlanta, Georgia, United States
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Matt Johnson
Colleague at Aquent CloudCumming, Georgia, United States
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BO
Brent Otto
Colleague at Aquent CloudMinneapolis, Minnesota, United States
View →
LW
Lee Winchell, Pmp, Cspo
Colleague at Aquent CloudSutton, Massachusetts, United States
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MF
Matthew Forbes
Colleague at Aquent CloudCoralville, Iowa, United States
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JT
Jim Tauer
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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AB
Amberlie Beenfield
Colleague at Aquent CloudGreater Idaho Falls, United States
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AH
Abbie Hatch (Thiebaut)
Colleague at Aquent CloudFort Wayne, Indiana, United States
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JO
Joseph Omann
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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WG
William Gregory
Colleague at Aquent CloudMinneapolis, Minnesota, United States
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DP
Daniel Perez
Colleague at Aquent CloudAtlanta, Georgia, United States
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4 education records
Will Goad education
B.A., Broadcasting
M.B.L., Masters In Business Leadership
Communications
High School Diploma, College Prep
Peoria Christian School
FAQ
Frequently asked questions about Will Goad
Quick answers generated from the profile data available on this page.
What company does Will Goad work for?
Will Goad works for Aquent Cloud.
What is Will Goad's role at Aquent Cloud?
Will Goad is listed as Client Engagement @ RoboHead | Creating Solutions and Leading Successful Implementations at Aquent Cloud.
What is Will Goad's email address?
AeroLeads has found 1 work email signal at @willgoad.com for Will Goad at Aquent Cloud.
What is Will Goad's phone number?
AeroLeads has found 3 phone signal(s) with area code 319 for Will Goad at Aquent Cloud.
Where is Will Goad based?
Will Goad is based in Cedar Rapids, Iowa, United States while working with Aquent Cloud.
What companies has Will Goad worked for?
Will Goad has worked for Aquent Cloud, Workgroups Davinci, Viwintech Windows & Doors, Kinze Manufacturing, Inc., and Pella Corporation.
Who are Will Goad's colleagues at Aquent Cloud?
Will Goad's colleagues at Aquent Cloud include Matt Johnson, Brent Otto, Lee Winchell, Pmp, Cspo, Matthew Forbes, and Jim Tauer.
How can I contact Will Goad?
You can use AeroLeads to view verified contact signals for Will Goad at Aquent Cloud, including work email, phone, and LinkedIn data when available.
What schools did Will Goad attend?
Will Goad holds B.A., Broadcasting from Western Illinois University.
What skills is Will Goad known for?
Will Goad is listed with skills including Sales, B2B, Team Building, Leadership, Training, Sales Process, Building Materials, and Customer Service.
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