Will Goins
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Will Goins Email & Phone Number

Customer Account Specialist @ Magnet Forensics | Retired Police Leader at Magnet Forensics
Location: Loganville, Georgia, United States 9 work roles 3 schools
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Role
Customer Account Specialist @ Magnet Forensics | Retired Police Leader
Location
Loganville, Georgia, United States
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Who is Will Goins? Overview

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Quick answer

Will Goins is listed as Customer Account Specialist @ Magnet Forensics | Retired Police Leader at Magnet Forensics, a company with 260 employees, based in Loganville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Will Goins.

Will Goins previously worked as Customer Account Specialist at Magnet Forensics and Reserve Police Officer at City Of Johns Creek, Georgia. Will Goins holds Bachelor Of Science - Bs, Criminal Justice/Law Enforcement Administration, 4.0 from Columbia Southern University.

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Email format at Magnet Forensics

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Magnet Forensics

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Profile bio

About Will Goins

With over 16 years of work experience in law enforcement and a growing career in customer account management, I have developed core competencies in access control, customer support, communication, data management, and problem solving. My mission is to provide reliable, secure, and efficient solutions for customers who use digital forensics products. I am currently a Customer Account Specialist at Magnet Forensics, a leading company in the field of digital investigation software.In my role, I arrange, troubleshoot, and manage customer access to various products across multiple platforms, using Salesforce and Okta SSO. I also maintain data cleanliness, organization, and accuracy in Salesforce, and handle customer inquiries and issues related to access. I have been working with Magnet Forensics since July 2023, when the company merged with Grayshift, where I held the same position for two months. Before that, I was a Police Sergeant at the Johns Creek Police Department, where I performed supervision and management of law enforcement personnel, trained officers, and performed investigations. I have skills in Access Control, Customer Support, and Salesforce, as well as certifications in Training, Management, and Communication.

Current workplace

Will Goins's current company

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Magnet Forensics
Magnet Forensics
Customer Account Specialist @ Magnet Forensics | Retired Police Leader
waterloo, ontario, canada
Employees
260
AeroLeads page
9 roles

Will Goins work experience

A career timeline built from the work history available for this profile.

Customer Account Specialist

Current

Remote

- Arrange, troubleshoot, and manage customer access using Salesforce and Okta SSO- Data hygiene, management, and organization in Salesforce- Problem solving software license application and renewal of products across multiple SaaS and hardware platforms- Investigation, approval, and refusal of access to secure, high liability products. - Customer facing.

Jul 2023 - Present

Reserve Police Officer

Johns Creek, Georgia, United States

General law enforcement patrol and instructor in a part time arrangement.

Jul 2023 - Jan 2024

Police Sergeant

Johns Creek, Georgia, United States

Responsible for the supervision of a shift of Police Officers and Police Corporals (second line supervision/management, 6-8 individuals). Focus on leadership, goal achievement, personnel development, accountability, and training of new supervisors.

Nov 2021 - Jul 2023

Canine Handler

Johns Creek, Georgia, United States

In addition to my other duties, working with multi-purpose trained and certified police dogs to increase public safety and use the dogs as a way to increase community engagement. Responsible for training and problem solving with the canine to ensure reliability.

Apr 2011 - Jul 2023

Police Corporal

Johns Creek, Georgia, United States

First-level police supervisor on a uniformed patrol shift. Responsible for the day-to-day supervision of 4-6 officers, field training of new officers, handling basic administrative functions, evaluating officers' performance, and coaching of officers.

May 2019 - Feb 2021

Police Officer

Johns Creek, Georgia, United States

Uniformed Police Officer responsible for proactive patrol, emergency response, community engagement, and field training of new officers.

Jan 2010 - May 2019

Customer Account Specialist

United States

Company merged with Magnet Forensics. Position continued under the Magnet Forensics company name.

Jul 2023 - Aug 2023

Police Officer

Kennesaw, Georgia, United States

Police Officer tasked with patrol and law enforcement functions on and around campus. Responsible for proactive patrol, emergency response, cooperation with surrounding law enforcement agencies, and community engagement. Assisted with self-defense classes aimed at building relationships with the community, increasing personal safety, and building.

Aug 2007 - Jan 2010
Team & coworkers

Colleagues at Magnet Forensics

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3 education records

Will Goins education

Bachelor Of Science - Bs, Criminal Justice/Law Enforcement Administration, 4.0

Completed while working full time as a Police Corporal and Interim Police Sergeant.

Criminal Justice/Law Enforcement Administration

Activities and Societies: Rugby ClubAttended school part-time while entering my law enforcement career.

General Studies

Perimeter College

Activities and Societies: Completed core education classes before transferring to pursue a Bachelor's Degree.

FAQ

Frequently asked questions about Will Goins

Quick answers generated from the profile data available on this page.

What company does Will Goins work for?

Will Goins works for Magnet Forensics.

What is Will Goins's role at Magnet Forensics?

Will Goins is listed as Customer Account Specialist @ Magnet Forensics | Retired Police Leader at Magnet Forensics.

Where is Will Goins based?

Will Goins is based in Loganville, Georgia, United States while working with Magnet Forensics.

What companies has Will Goins worked for?

Will Goins has worked for Magnet Forensics, City Of Johns Creek, Georgia, Grayshift, and Kennesaw State University.

Who are Will Goins's colleagues at Magnet Forensics?

Will Goins's colleagues at Magnet Forensics include Anson Lau, Lauren Harding, Marco Klockenkämper, France Mathewson, and Alan Lew.

How can I contact Will Goins?

You can use AeroLeads to view verified contact signals for Will Goins at Magnet Forensics, including work email, phone, and LinkedIn data when available.

What schools did Will Goins attend?

Will Goins holds Bachelor Of Science - Bs, Criminal Justice/Law Enforcement Administration, 4.0 from Columbia Southern University.

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