William Hill Email & Phone Number

Atlanta Metropolitan Area

Atlanta Metropolitan Area

• As a member of the leadership team, I played an integral role in designing, building, and scaling the payroll implementation experience. Worked closely with product teams and senior leaders to design and supervise a.
• Oversaw recruitment, evaluation, and training… Show more As a member of the leadership team, I played an integral role in designing, building, and scaling the payroll implementation experience. Worked closely with.
• Oversaw recruitment, evaluation, and training processes for new employees, ensuring top talent acquisition and seamless onboarding while enhancing team performance and productivity through tailored development.

Alpharetta, Georgia, United States

• Led the coordination and administration efforts, supporting the technical repair team to consistently deliver exceptional customer service and operational efficiency.
• Conducted interviews and made hiring and promotion recommendations, completed performance reviews, and provided counseling, employee development, and performance management to drive team success and growth.
• Coached and developed employees on key behaviors essential for delivering an exceptional customer… Show more Led the coordination and administration efforts, supporting the technical repair team to consistently deliver.
• Coached and developed employees on key behaviors essential for delivering an exceptional customer experience, while collaborating with leadership to improve operational performance and implement effective employee.

Greater Atlanta Area

• Designed, developed, and managed the creation and distribution of complex internal employee communications, ensuring clarity, consistency, and alignment with organizational goals.
• Developed and coordinated internal communication strategies to enhance employee education, engagement, and alignment with organizational priorities through various mediums such as town hall meetings, newsletters.

Greater Atlanta Area

• Recruited to drive a culture change initiative, resulting in improved employee morale, reduced unexcused absences, and increased productivity. Led a team of Customer Service Specialists, overseeing daily operations and.
• Established and chaired a Career Development Council, enhancing employee development opportunities, morale, and job satisfaction.
• Collaborated with leadership on workforce planning and performance strategies, including staffing… Show more Recruited to drive a culture change initiative, resulting in improved employee morale, reduced unexcused.
• Collaborated with leadership on workforce planning and performance strategies, including staffing forecasts, diversity initiatives, progressive discipline, team building, and development plans. Show less

Greater Atlanta Area

• Spearheaded the planning, development, and implementation of multi-million-dollar recognition initiatives, driving operational improvements aligned with key business objectives for client organizations with over 10,000.
• Enhanced operational performance by collaborating with leadership to develop employee engagement strategies and analyzing data to recommend initiatives for improvement in key business metrics.

Indianapolis, Indiana Area

• Directed a team of over 40 internal and external employees in executing the grassroots marketing campaign for Indiana IPTV, driving engagement and community outreach.
• Coordinated local sponsorships, events, and promotional marketing campaigns, leveraging community and business relationships to enhance AT&T's presence and execute customer experience initiatives in the local market.

New Albany, IN

• Oversaw telecommunications operations, managing network infrastructure, optimizing communication systems, and ensuring reliable service delivery while collaborating with cross-functional teams to meet organizational.
• Evaluated and coached employee performance using quality, productivity, and safety observations, ensuring compliance with corporate policies and protecting company communications and financial assets.

Louisville, Kentucky, United States

Highly skilled and adaptable leader with experience managing elite teams in dynamic, high-stakes environments. Combines tactical expertise, technical proficiency, and strong leadership to coordinate and execute complex missions in austere and high-pressure conditions. Proficient in integrating air-ground operations and managing cross-functional teams to.

Tacoma, Washington, United States

Highly trained and mission-focused professional with expertise in air-ground operations, advanced communications, and precision targeting. Combines technical proficiency, physical endurance, and problem-solving abilities to execute high-stakes missions in austere and dynamic environments. Proficient in integrating air traffic control and ground operations.

Master'S Degree, Human Services, General

Liberty University's Master of Arts in Human Services Counseling – Military Resilience integrates foundational principles of human.

Bachelor'S Degree, Criminal Justice/Law Enforcement Administration, 3.8

Magna Cum Laude grad