Consistently exceeds monthly sales goals while maintaining one of the highest gross profitaverages in the dealership• Prospect new leads using company CRM software via phone calls, text messaging and email• Manages daily schedule by setting my own appointments and performing followup activities• Generates leads through customer referral program• Analyzes customer financials to match them to a qualified vehicle and financing program• Liaison between the customer and service department• Promotes warranty and gap coverage upgrades to increase gross profit• Maintains customer relationships for repeat purchases• Meets and exceeds the dealership standard of 40 cold calls per day

Within seven months I generated the most profitable personal training departmentcompany wide• Responsible for new client acquisition• Performed customized fitness and diet plans based on client abilities and goals• Trained and managed the team of top performing personal trainers company wide• Exceeded sales goals, steadily increasing growth 10% each month• Organized contests to promote sales• Developed a successful referral program by leveraging strong customer relationships• Main point of contact for customer retention, handling all complaints and executing retentionplans• Worked closely with the marketing department to help drive successful website optimization• Actively promoted strong focus on customer service

Managed a team of eighteen sales representatives, ranked top ten nation wide• Responsible for developing and coaching key employees into management rolls• Worked closely with the training department developing work flow processes to ensure optimaltime management• Implemented monthly sales contests to promote increased sales activity