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William Bruce, Jr Email & Phone Number

Principal Customer Success Manager at Pindrop
Location: San Francisco Bay Area, United States, United States 7 work roles 1 school
1 work email found @pindrop.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@pindrop.com
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Current company
Pindrop
Role
Principal Customer Success Manager
Location
San Francisco Bay Area, United States, United States
Company size
322 employees

Who is William Bruce, Jr? Overview

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Quick answer

William Bruce, Jr is listed as Principal Customer Success Manager at Pindrop, a company with 322 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at pindrop.com and a matched LinkedIn profile for William Bruce, Jr.

William Bruce, Jr previously worked as Senior Manager, Customer Success at Talkdesk and Senior Customer Success Manager, Strategic at Talkdesk. William Bruce, Jr holds Bachelor Of Science (Bs), Environmental Studies Energy Concentration from San José State University.

Company email context

Email format at Pindrop

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*@pindrop.com
71% confidence

AeroLeads found 1 current-domain work email signal for William Bruce, Jr. Compare company email patterns before reaching out.

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Profile bio

About William Bruce, Jr

With over 12 years of diverse business experience, including 8 years dedicated to Customer Success and Account Management, I bring a wealth of knowledge to my role as a Senior Customer Success Manager. My expertise spans multiple industries, including SaaS, real estate, and retail verticals. In my career, I've honed the art of building and nurturing client relationships, ensuring alignment between their business objectives and cutting-edge solutions. As a proactive and strategic thinker, I navigate the complexities of customer engagement with finesse, consistently delivering value and fostering long-term loyalty. My commitment to excellence, coupled with a passion for customer advocacy, positions me as a trusted partner in driving meaningful outcomes for both clients and my organization.

Listed skills include Renewable Energy, Energy, Microsoft Office, Customer Service, and 33 others.

Current workplace

William Bruce, Jr's current company

Company context helps verify the profile and gives searchers a useful next step.

Pindrop
Pindrop
Principal Customer Success Manager
Santa Maria, CA, US
Website
pindrop.com
Employees
322
AeroLeads page
Company profile
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7 roles

William Bruce, Jr work experience

A career timeline built from the work history available for this profile.

Principal Customer Success Manager

Pindrop

Santa Maria, CA, US

Senior Manager, Customer Success

Current
Talkdesk

San Francisco, CA, US

Feb 2024 - Present

Senior Customer Success Manager, Strategic

Talkdesk

San Francisco, CA, US

  • I partner with executives to revolutionize their CX by aligning strategic objectives with Talkdesk's cloud contact center solutions, driving business growth and fostering long-term customer relationships.
  • Manage a portfolio of 10 Strategic accounts totaling $14M ARR
  • Talkdesk Founder's Club FY 24
  • Grew account portfolio by $6M ARR between 2021-2023
  • Achieved 128% net retention (116% attainment 2023)
  • Achieved 138% net retention (108% attainment 2022)
May 2021 - Feb 2024

Senior Account Manager, Enterprise

Wework

New York, NY, US

  • I partnered with C-level executives and Heads of Real Estate to reshape their workplace strategy by offering superior office space to their workforce while optimizing their balance sheets through flexible service.
  • Managed a portfolio of 20 Enterprise accounts totaling $20M ACV
  • Grew account portfolio by $9M ACV between 2019 - 2021
  • Achieved an average of 105% net retention between 2019 - 2021
  • Developed and led the corporate data training courses for both the account management and customer success functions
Mar 2019 - Mar 2021

Customer Success Manager, Enterprise

Firstfuel Software

Lexington, MA, US

  • Managed a portfolio of 10 Enterprise accounts totaling $5M ARR
  • Grew account portfolio by $2.5M ARR while maintaining a 95% renewal rate
  • Implemented Gainsight and created a Zendesk knowledge base
Mar 2016 - Feb 2019

Assistant Manager

Safeway

US

  • Lead a team of 25 employees, improved customer CSAT by 25% and increased revenue by 38%
May 2010 - Mar 2016

Energy Efficiency Intern

Pacific Gas And Electric Company

Oakland, California, US

  • Supported Commercial Program Staff in the strategic redesign of 5 statewide energy efficiency programs
  • Developed case studies and standardized program management templates to communicate value of programs and streamline operations
  • Used databases and visualization software such as Tableau to assist Commercial Program Managers with subprogram’s customer segment and geography opportunities
May 2015 - Aug 2015
Team & coworkers

Colleagues at Pindrop

Other employees you can reach at pindrop.com. View company contacts for 322 employees →

LP Lakshay Phatela Lakshay Phatela Colleague at PindropAustin, Texas, United States, United States View → RE Rebecka Eichhorn Rebecka Eichhorn Colleague at PindropGreen Bay, Wisconsin, United States, United States View → PS Pankaj Sharma Pankaj Sharma Colleague at PindropSouth Delhi, Delhi, India, India View → TE Trey Eckels Trey Eckels Colleague at PindropWashington DC-Baltimore Area, United States, United States View → DA Denys Adamenko Denys Adamenko Colleague at PindropUkraine, Ukraine View → UA Umair Altaf Umair Altaf Colleague at PindropAtlanta, Georgia, United States, United States View → PF Peter Ferraro, Mba Peter Ferraro, Mba Colleague at PindropSpringfield, Massachusetts, United States, United States View → TB Tom Brady Tom Brady Colleague at PindropRaleigh-Durham-Chapel Hill Area, United States, United States View → CK Chelsey Krull Chelsey Krull Colleague at PindropGreater Chicago Area, United States, United States View → SJ Stacy Johnson Stacy Johnson Colleague at PindropAurora, Colorado, United States, United States View →
1 education record

William Bruce, Jr education

  • San José State University
    San José State University
    Environmental Studies Energy Concentration
FAQ

Frequently asked questions about William Bruce, Jr

Quick answers generated from the profile data available on this page.

What company does William Bruce, Jr work for?

William Bruce, Jr works for Pindrop.

What is William Bruce, Jr's role at Pindrop?

William Bruce, Jr is listed as Principal Customer Success Manager at Pindrop.

What is William Bruce, Jr's email address?

AeroLeads has found 1 work email signal at @pindrop.com for William Bruce, Jr at Pindrop.

Where is William Bruce, Jr based?

William Bruce, Jr is based in San Francisco Bay Area, United States, United States while working with Pindrop.

What companies has William Bruce, Jr worked for?

William Bruce, Jr has worked for Pindrop, Talkdesk, Wework, Firstfuel Software, and Safeway.

Who are William Bruce, Jr's colleagues at Pindrop?

William Bruce, Jr's colleagues at Pindrop include Lakshay Phatela, Rebecka Eichhorn, Pankaj Sharma, Trey Eckels, and Denys Adamenko.

How can I contact William Bruce, Jr?

You can use AeroLeads to view verified contact signals for William Bruce, Jr at Pindrop, including work email, phone, and LinkedIn data when available.

What schools did William Bruce, Jr attend?

William Bruce, Jr holds Bachelor Of Science (Bs), Environmental Studies Energy Concentration from San José State University.

What skills is William Bruce, Jr known for?

William Bruce, Jr is listed with skills including Renewable Energy, Energy, Microsoft Office, Customer Service, Time Management, Research, Public Speaking, and Management.

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