William C. Email & Phone Number

Remote

Assists NPS RIM program’s records modernization efforts.Works with NPS personnel on electronic record keeping requirements as well as technological challenges of accessing, maintaining, and using records over time.Establishes governance in use of records management tools in compliance with federal statutes and regulations.Provides guidance and support of enabling technologies to include file structures, permissions, and metadata.Mitigates risk for various systems of record and hard copy records collections.Creates efficiencies by making use of automated tools, systems, and technology.Carries out program strategies to align with NPS mission and business needs.Develops metrics to ensure sound information governance and accountability measures are in place.Conducts formal and informal records management training for NPS staff and leadership.

Philadelphia, Pennsylvania, United States

Plans, organizes, directs, controls, and coordinates all aspects of the contract, serves as the main point of contact with the government client and individual customers.Manages all aspects of the project including personnel (up to 9 direct reports) and project requirements.Proposes custom solutions such as Other Direct Costs (amending the contract to include additional personnel, supply, and resources) to fulfill the clients needs.Continually reviews and optimizes Standard Operating Procedures, manuals, and records guidance as needed.Implements records management programs in accordance with the guidance provided by EPA's National Records Management Program.Prepares and delivers training presentations on Records Management (RM) basics.Monitors Record Schedule changes and their impact on File Plans and the web site; ensures all aspects of the Records Life-Cycle are identified in the File Plan; monitors the storage and disposition of paper records; provides for services to complete scanning of agency paper records into digital format and, participates in EPA efforts to develop and implement strategies to implement electronic records tracking systems.

Washington D.C. Metro Area

Active records supervisor to 6 record technicians and escalation point for all Civil federal litigation staff and supervisors for the resolution of quality concerns Completed discovery of existing processes and project managed the delivery of new compliance standards to ensure department processes are inline with National Archives and Records Administration (NARA) archival standards Leverage on going risk mitigation strategies to identify processes that are not in line with intake standards and project manage solutions, examples include: “Records Unification Project”: Unites electronic records for Civil Division cases with their official case file “Special Media Records Project”: Obtains determination of final dispositions of digital information recorded on special media Administered organizational change management from projects implemented including training development and delivery Supervised a permanent move of records from one building to another including Top Secret material

Washington, District Of Columbia

Managed Special Projects and supervised six Civil Division Records Technicians in the Department of Justice. Implemented, managed, and maintained/updated standard operating procedures for projects in the Division. Oversaw and directed complex projects including the Civil Division Records Office “Records Unification Project” which united electronic records for cases with their official case file and the Civil Division Records Office “Special Media Records Project” which help to obtain determination of final disposition of information recorded on special media. Supervised individual Records Technicians, performed quality control reviews of the work from employees, and trained Active Records Unit (ARU) personnel. Directed all aspects of training efforts for projects with updated or new workflows. Maintained the condition, organized, and directed quality reviews of the ARUs and electronic record keeping systems. Dealt directly with litigation staff and supervisors in the Division as the point of contact for the resolution of ARU difficulties and records issues, specifically electronic records issues. Supervised a permanent move of records from one building to another including Top Secret material. Ensured various forms of record material was in compliance with NARA’s archival standards.

Facilitated the return of missing files from cases within the Civil Division of the United States DOJ through communications with Attorneys and staff members. Began work on Special Projects with the creation of accessions for Congressional Resolutions across multiple Congresses. Aided OAAG-FREDO with the implementation of standard procedure for closed special media file-sections. Aided in management of Special Projects as directed by the COR. This position includes all responsibilities of “Records Clerk” below. Outstanding Service Award: 03/2018

Interfiled documents into files, re-filed sections and created new file sections. Recorded information into logs and automated tracking systems. Conducted regular quality checks of files for integrity. Created, processed, maintained, and retrieved corporate records. Identified, organized, described, and labeled record material. Scanned documents for the purpose of sharing data.

GOTVOrganized the “Get Out the Vote” initiative. Aided citizens with voter registration, and helped them better grasp voting practices. Collected, maintained and updated voting district records for use in targeted voter outreach initiatives. Updated and maintained TargetedGOTV©.Client StrategyMonitored and maintained client files across multiple software applications to ensure the best possible outcomes for allocated funds. Created clear and concise copy for ads on social media for the purpose of fan building, fundraising, and petitions. Created reports to analyze the productivity of social media ads. Data Structure and TargetingCollected and analyzed various forms of data. Used data as it relates to multiple products for the purpose of improvement and modernization of a brand.

Potomac Mills

Flexible, trusted and dedicated team member who trained to work in nine different positions; including: Sales Team, Morning and Night Merchant, Cashier, Photo Lab Technician, Front Door Team, Lot Cart Pusher, Food Court Pizza Maker, Gas Station Attendant and Certified Fork Lift Driver. Used computers to check inventory and shipment logistics.

Provided information, directions and instructions to players and guests regarding the club rules and etiquette. Provided guests with thoroughly cleaned golf carts stocked with towels, pencils, scorecards, divot sand and ice. Maintained and repaired golf cart fleet as needed.

Bachelor’S Degree, Political Science And Government

Activities and Societies: Pi Kappa Alpha Fraternity

Education record