William Dynan Email & Phone Number

Yarmouth, Me, Us

Portland, Maine Metropolitan Area

Providing real-time assistance for clients experiencing technical issues while ensuring Service Level Agreements are met and security compliance is managed.

Freeport, Maine, United States

Processed customer product returns and recorded accurate marketing data.• Insured timely feedback and return of customer finances.• Independently and quickly make decisions on the best outcome for each return order.

Carlsbad, California, United States

• Repaired and serviced Nixon watches; including battery changes, case and movement repairs, band adjustments, and full watch rebuilds. • Worked closely with the Customer Service team to rapidly increase the product knowledge of new team members and provide a physical library of discontinued products. • Assisted the Studio team with on-the-fly watch sizing for photo-shoots. • Improved the capabilities of our Fiber Laser Engraving program to further expand Nixon’s watch personalization campaigns. • Rebuilt the watch repair parts inventory system from the ground up. • Improved small parts fulfillment process and achieved a greatly increased level of customer satisfaction. • Serviced one-of-a-kind watches belonging to the founders, other senior leadership, and VIP visitors.

Carlsbad, California, United States

• Achieved the highest product picking and shipping rates within a month of joining the team. • Successfully trained new employees on warehouse processes. • Assisted the Service Center team with order de-packaging and custom part picking.

Encinitas, California, United States

• Worked closely with multiple repeat clients to design digital art assets used for online entertainment. • Built portfolio websites for clients.• Provided photo retouching for weddings, personal shoots, and pet photography.

Carlsbad, California, United States

Bachelor Of Science - Bs

Associate Of Arts - Aa, Graphic Design, Automotive Technology, Anthropology

Emt-B Certification, Fire Science/Fire-Fighting, Prehospital Care, Emergency Management