William Crooks Email & Phone Number

Plano, TX, US

Plano, TX

Plano, Texas, United States

Dallas, Texas, United States

Led the e-commerce development and infrastructure across Balfour, Taylor Publishing, The Iconic Group, and other entitiesunder AAC. Collaborated with CTO to guide all technology-based initiatives, including development, infrastructure, security,and team management, while aligning with executive expertise in customer focus, P&L management, and technical.

Dallas, TX

Hired as IT Manager and promptly promoted to Director due to demonstrated executive management skills. Led IT operations for an E-commerce clothing retailer, managing all aspects of development, support, and infrastructure enhancements.

Dallas, Texas

• Direct development and support activities for this solutions developer for B2B and B2C websites. Oversee client relations, marketing, security, and contract negotiations for a diverse client base.
• End-to-end overhaul of the development mission and style that delivered an increase in revenues and decreased development costs.
• Spearheaded client relations and marketing, increasing the client base and increasing retention with systems modernization that lowered internal and customer costs, while boosting profitability.
• Enhanced employee engagement with implementation of flex hours, virtualization of the workforce and a hands-on mentoring program, yet still requiring high levels of individual and team accountabilities.
• Averted potential loss of the business from a major ransomware attack with round-the-clock data recovery and remediation. Received notes of appreciation and gratitude from all clients for the effort.

Houston, Texas Area

• Managed a team of up to 12 developers; served as the user liaison; oversaw the development and maintenance of a suite of over 100 distinct, internally developed, trading software applications.
• Directed the rollout of.Net on new implementations or when viable, on existing legacy applications to obtain performance enhancements and reduce maintenance costs.
• Overcame a significant technical barrier with variable Internet latency, in the development of an automation of an application for securing power transmission reservations.
• Conceived a novel methodology in development of a one-time application required for gathering 10 years of documents and emails needed in the discovery phase of a lawsuit.

Juris Doctor, Law

Bachelor Of Science - Bs, Business/Commerce, General