William Crooks Email & Phone Number

Plano, Tx, Us

Plano, Tx

Plano, Texas, United States

Dallas, Texas, United States

Led the e-commerce development and infrastructure across Balfour, Taylor Publishing, The Iconic Group, and other entitiesunder AAC. Collaborated with CTO to guide all technology-based initiatives, including development, infrastructure, security,and team management, while aligning with executive expertise in customer focus, P&L management, and technical strategies.

Dallas, Tx

Hired as IT Manager and promptly promoted to Director due to demonstrated executive management skills. Led IT operations for an E-commerce clothing retailer, managing all aspects of development, support, and infrastructure enhancements.

Dallas, Texas

Direct development and support activities for this solutions developer for B2B and B2C websites. Oversee client relations, marketing, security, and contract negotiations for a diverse client base. • End-to-end overhaul of the development mission and style that delivered an increase in revenues and decreased development costs.• Spearheaded client relations and marketing, increasing the client base and increasing retention with systems modernization that lowered internal and customer costs, while boosting profitability.• Enhanced employee engagement with implementation of flex hours, virtualization of the workforce and a hands-on mentoring program, yet still requiring high levels of individual and team accountabilities. • Averted potential loss of the business from a major ransomware attack with round-the-clock data recovery and remediation. Received notes of appreciation and gratitude from all clients for the effort.

Houston, Texas Area

Managed a team of up to 12 developers; served as the user liaison; oversaw the development and maintenance of a suite of over 100 distinct, internally developed, trading software applications. • Directed the rollout of .Net on new implementations or when viable, on existing legacy applications to obtain performance enhancements and reduce maintenance costs. • Overcame a significant technical barrier with variable Internet latency, in the development of an automation of an application for securing power transmission reservations. • Conceived a novel methodology in development of a one-time application required for gathering 10 years of documents and emails needed in the discovery phase of a lawsuit.

Juris Doctor, Law

Bachelor Of Science - Bs, Business/Commerce, General