Will Grant Email & Phone Number

Mesa, Arizona, United States

Played a pivotal role in the growth and success of a startup addiction clinic, leading it to expand from asmall team to 60 employees and over 200 clientsDeveloped and executed strategic plans to drive business growth, resulting in a significant increase inrevenue from $100,000 per month to $2 million per monthOverseen aspects of clinic operations, including clinical services, administration, finance, and humanresourcesImplemented efficient workflows and processes to optimize productivity and ensure high-quality patientcareAssisted with the recruitment, training, and performance management of a diverse team, fostering aculture of excellence and collaborationDeveloped and maintained relationships with key stakeholders, including insurance providers,community partners, and regulatory agenciesImplemented data-driven decision-making processes to monitor and improve clinic performance, patientoutcomes, and financial sustainabilityEnsured compliance with regulatory requirements and industry standards, maintaining a strong focuson patient safety and confidentialityCollaborated with the executive team to develop and manage the clinic's budget, ensuring financialstability and growth

Germany

Successfully owned and operated a retail store specializing in urban apparel in Wiesbaden, GermanyAchieved recognition as the "Business of the Month" and voted the number 1 clothing store inWiesbaden for urban apparelOversaw all aspects of daily operations, including inventory management, sales, and customer serviceHired, trained, and managed a team of 10-15 employees, ensuring high levels of productivity andcustomer satisfactionCreated and managed websites and social media platforms to enhance brand visibility and driveonline salesDeveloped and implemented marketing strategies using Google and Facebook targeting, resulting inincreased foot traffic and online engagementCreated a comprehensive 300-page business plan to present to Deutsche Bank and successfullysecured a 100,000 euro business loan to start the ventureConducted market research to identify customer preferences and trends, ensuring a curated selectionof merchandiseCultivated strong relationships with suppliers and negotiated favorable terms to maximize profitabilityImplemented effective visual merchandising techniques to create an appealing and engaging storeenvironment

Wiesbaden, Hesse, Germany

Assisted American clients & Military families in buying, selling, and renting residential propertiesConducted property showings, open houses, and virtual tours to attract potential buyersExcellent communication and interpersonal skills to build rapport with clients and understand theirneedsProvided accurate and up-to-date information on properties, market conditions, and financing options toclientsNegotiated contracts, terms, and pricing on behalf of clients to ensure favorable outcomesCollaborated with mortgage brokers, home inspectors, and attorneys to facilitate smooth transactionsDeveloped and implemented effective marketing strategies to promote properties and attract potentialbuyersMaintained strong relationships with clients, resulting in a high rate of repeat business and referrals

Scottsdale, Arizona, United States

Oversee the daily operations of a high-volume KFC restaurant, ensuring efficient serviceand customer satisfaction.Achieved and maintained consistently high levels of food quality, safety, and cleanliness standards.Led a team of 15 - 20, providing training, coaching, and performance feedback to ensure a motivatedand efficient staff.Implemented cost-control measures that resulted in a 5% reduction in operational expenses.Managed inventory, including ordering, receiving, and monitoring, optimizing stock levels andminimizing waste.Increased store profitability through strategic sales and upselling initiatives.Responded promptly and effectively to customer concerns and inquiries, enhancing the overall guestexperience.Maintained compliance with KFC's brand standards, policies, and procedures.

Business Administration And Management, General

Business Administration And Management, General

Computer Technology/Computer Systems Technology

Studied