● Consistently meeting GameStop’s established sales goals● Weekly conference calls with GameStop upper management in regards to business progression of goals● Maintain up to date monthly Profit/Loss reports● Complete thorough Profit Quarterly Reports● Opening and closing retail store● Conduct continuous marketing updates to the establishment● Order supplies to maximize in store marketing● Conduct interviews and background checks on potential new employees● Hire/Terminate employees● Conduct on job training for new employees● Establishing allocated hours to employees for efficiency● Motivate team to reach goals● Ensure inventory control and management● Inventory control for other stores in the district● Successful cross-selling of products/services including memberships, pre-orders, games, consoles, hardware, software, and extended warranties● Ensure compliance with company protocols to protect against losses due to fraud● Communicate effectively to ensure customer satisfaction with returns, exchanges and refunds● Ensure customer satisfaction with processing online shipping of company products