William Jordan Email & Phone Number

Texas, United States

United States

Oversee sales and administrative operation of 25 Branches (30 direct reports) across 8 states. Train new employees. Hire/fire, coach, and review employees. Ensure State Compliance and prepare for annual audit at each branch. Regularly audit branch performance and take proactive steps to ensure branches reach goals. Prepare Salesforce Dashboards and reports for auditing and for Branch managers. Participate in site selection and opening of new branches.

United States

Identified and recruited student drivers for the 160, 4-week, CDL training program. Served as a supporter to 160 students from the day of enrollment to the day of graduation. Managed all day-to-day operations and responsibilities of the Dallas 160 Branch location. Built long-lasting professional relationships with students throughout the duration of their careers. Developed relationships and worked with local governmental agencies and like-minded organizations to market and promoted the Dallas Branch in the local community and metro area. Maintained accurate data in company systems including Salesforce, CerteDrive, Docusign, LMS, and Canvas.

Dallas/Fort Worth Area

Provide assistance to small businesses including writing business plans, improving operation processes, and setting up basic accounting, payroll, and HR processes.

Ferris, Texas

Served as Chief Executive Officer for the city and President of the Type A and Type B Economic Development Corporations. Prepared the city budget. Attended City Council and Board meetings. Focused all departments on a common vision. Provided fellowship to the community through participation in various community groups. Worked with the City Council to provide expert advice and to implement the Council’s vision. Made policy decisions and ensured customer satisfaction. Ensured a positive organizational culture was maintained throughout all departments. Promoted continual improvement and increased efficiency.

Ferris, Tx

Oversaw the operation of Building Inspections, Planning & Development, Code Enforcement, Main Street, and Animal Control. Prepared departmental budgets. Directed, guided and provided expert knowledge and assistance to department personnel. Prepared monthly departmental reports for the City Council and the Texas Historical Commission. Prepared and presented ordinance changes, resolutions, and projects to the City Council, and various boards. Reviewed permits, building plans, and development proposals. Managed the City’s 911 addressing plan. Worked with multiple agencies to address regional infrastructure issues.

Red Oak, Tx

Performed the duties of a Code Enforcement Officer. Oversaw the bidding and contract process for the demolition of structures. Prepared invoices, liens, and lien releases. Prepared minutes and agendas and legal notifications and publications for the Building and Standards Commission. Prepared monthly departmental reports for the City Council. Presented projects to the City Council and various boards. Oversaw the City’s pool registration and inspection program. Reviewed permits and development proposals. Prepared the department budget. Oversaw the City’s 911 addressing plan.

Conducted inspections for violations of City Code and Building Code at high crime properties that were detrimental to the quality of life of the surrounding neighborhood. Conducted intense investigations into property ownership. Made extensive effort to contact citizens in-person. Designed unique long-term solutions to problems. Prepared repair agreements for property owners. Conducted court ordered inspections of properties in litigation with the city. Worked closely with the Dallas Police Department to eliminate conditions that proliferate crime. Work with internal and external agencies during Bar and Business Sweep operations. Issued criminal and civil citations. Prepared evidence for criminal and civil hearings. Testified in Municipal Court, District Court, Demolition Court, as well as before the board of adjustments. Conducted Citizen and Government ACTION Meetings. Spoke to community groups about Community Prosecution. Conducted training classes at the City of Dallas Code Academy and gave in-depth zoning classes to newly promoted Inspectors. Participated in conducting the Project Safe Neighborhood Offender Re-Entry Seminars. Assisted in the drafting of new Dallas City Ordinances. Responded to requests from the media.

Conducted inspections of properties that were potentially in violation of city code, and determined if a violation existed. Used Notices of Violation, citations, and personal contact with Citizens to gain compliance. Collected photo and physical evidence. Prepared detailed case files. Obtained Search and Seizure Warrants as necessary. Worked with various city departments to find long term solutions to problems. Conducted required safety training for employees in my workgroup. Conducted training classes for new Inspectors in the City of Dallas Code Academy. Was an understudy for conducting cross-training courses to Zoning and Structure Inspectors for merger of these two workgroups. Gave presentations to community groups to include statistical data, and general code education. Was assigned as Lead Inspector for my assigned district. Served as Interim Manager for my assigned district as needed.

Dallas, Tx

Performed duties as a patrol officer of an assigned facility, conducted plain clothes protection details, acted as shift lead for the first shift. Maintained all files necessary to document the function of facility security, set working schedules, was a direct liaison to the corporate access control department.

Wilmington, North Carolina Area

Perform all duties required as patrol officer to include patrolling an assigned area, investigating criminal complaints, and traffic accidents, issue citations, make arrests, and serve warrants.

Camp Lejeune, Nc

Was a Corrections Specialist (Prison Guard) for the Camp Lejeune, NC Brig. Was in direct control of one of 7 dorms within the Brig, and was responsible for the safety, welfare, and security of up to 65 prisoners within that dorm. Completed performance evaluations of all assigned prisoners.

Master Of Science (M.S.), Management & Leadership

Bachelor'S Of Applied Arts And Science, Business