Supervised and mentored 10 personnel. Responsible for generation of unclassified/classified user accounts, unclassified/classified network administration, inventory analysis and tech refresh, video/teleconference equipment setup and troubleshooting, and managed IT needs for over 400+ personnel spanning multiple countries. Some accolades include:- Devised hardware tracker for an IT account worth over $800K; ensured accountability for 800+ IT assets, resulting in saving over 60 man-hours during annual inventories.- Created nine IT self-help guides/trained four new technicians over a 2 month period, which increased work order productivity by 300%.- Redesigned the organizations website, resulting in a streamlined web page that improved the users experience and search functions.