William Mann Email and Phone Number
William Mann work email
- Valid
- Valid
- Valid
William Mann personal email
William Mann phone numbers
William Mann is a Supervisor of Payroll and HR Operations at Mystic Lake Casino Hotel. He possess expertise in customer satisfaction, management, customer service, customer experience, training and 15 more skills. He is proficient in German.
-
Supervisor Of Payroll And Hr OperationsMystic Lake Casino HotelPrior Lake, Mn, Us
-
Decision Science Manager - PeopleBest Buy Jun 2017 - Mar 2024Richfield, MnManager on the Decision Science and Analytics team, supporting our Human Resources team, leading the teams formerly known as Human Capital Analytics/Workforce Reporting -
Manager, Consumer RelationsBest Buy Nov 2015 - Jun 2017Greater Minneapolis-St. Paul AreaI deliver results by being a servant leader, creating an engaging work environment, focused on employee development. I lead the Loyalty, Administration and Social Media Customer Care teams at Best Buy supporting 5 leaders and 56 indirect reports. My primary responsibilities are to coach and developing the Supervisors of our Internal Customer Care Contact center. I encourage my employees to approach their work and interactions with curiosity and a focus on creating memorable interactions for our customers. Other duties include: Maintaining relationships with critical business partners and ensure that top talent is recruited for our team. Managing schedules and paid time off requests. Provide support and handling escalated customer issues.
-
Supervisor, Real Time OperationsBest Buy Sep 2011 - Nov 2015Greater Minneapolis-St. Paul AreaDevelop goals and coach team members who address real-time workforce needs at our contact centers and communicate system and telephony issues impacting Best Buy contact centers.Lead daily calls that bring operations and workforce teams together to discuss real-time impacts to contact volume, staffing issues and observed trends. Cross Functional IT liaison/escalation point for all system and technical issues facing Best Buy contact centersOutline daily impacts to ECC phone, email and chat volume while providing insights surrounding our results
-
Cross Functional SupervisorBest Buy Nov 2009 - Sep 2011Coach and develop the agents who resolve customer concerns through email, letter and phoneTransitioned the team from CPH to AHT, to create an environment focused on efficiencyTransitioned emergency hotline, overtax and emergency hotline calls to the Cross Functional teamProvide daily updates on email and letter volume, assign and dispatch letters and emails to agent queues
-
Consumer Relations SupervisorBest Buy Sep 2008 - Nov 2009Coach and develop the agents who resolve customer concerns through 888-BestBuyMaintained statistics and balanced business efficiency with customer satisfactionAssisted with the Performance Management Plan updates, Policy Procedure Manual committeePiloted and trained the new funds process for Consumer Relations
-
Sr. Cross Functional Support SpecialistBest Buy Mar 2008 - Sep 2008Perform the duties of a Cross-functional Support Specialist in addition to assisting the Supervisor Compiled daily performance statistics and quality monitors for the team Provided on deck support, designed and implemented the previous quality program and CPH metrics, assisted with the interview process and training of new agents, actively used CMS to monitor agent states
-
Cross Functional Support SpecialistBest Buy Sep 2007 - Mar 2008Communicated professionally through all channels of customer contact, via mail, email, and phone correspondenceWorked efficiently while providing excellent customer satisfaction
-
Customer Service RepresentativeBest Buy Mar 2007 - Sep 2007Ensure that customer concerns called into Consumer Relations are investigated and resolvedAccurately document customer concerns so that reporting can be provided to local management
-
Business Office AssistantUniversity Of Minnesota Sep 2006 - Mar 2007Assisted with the hiring and training of new employeesManaged the schedule for office assistants
William Mann Skills
William Mann Education Details
-
Business Administration And Management, General -
University Of MinnesotaGerman Studies -
Stewartville High SchoolHigh School Diploma
Frequently Asked Questions about William Mann
What company does William Mann work for?
William Mann works for Mystic Lake Casino Hotel
What is William Mann's role at the current company?
William Mann's current role is Supervisor of Payroll and HR Operations.
What is William Mann's email address?
William Mann's email address is wm****@****umn.edu
What is William Mann's direct phone number?
William Mann's direct phone number is (800) 433*****
What schools did William Mann attend?
William Mann attended Cardinal Stritch University, University Of Minnesota, Stewartville High School.
What skills is William Mann known for?
William Mann has skills like Customer Satisfaction, Management, Customer Service, Customer Experience, Training, Cross Functional Team Leadership, Call Centers, Team Leadership, Performance Management, Retail, Leadership, Microsoft Office.
Not the William Mann you were looking for?
-
William Mann
New York, Ny6hotmail.com, hotmail.com, aol.com, aol.com, erols.com, mindshareworld.com9 +171871XXXXX
-
William Grundmann
Chief Executive Officer At Twin Lights Brewing, LlcNew York City Metropolitan Area2planningalliance.com, twinlightsbrewing.com -
3hfflp.com, jll.com, beacondevelopment.com -
William Mann
Strategic Executive | Multi-Functional Operations Leader | Collaboratively Driving Operational ExcellenceGreater St. George Area -
William Murmann
Los Angeles Metropolitan Area1dronebase.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial