Created additional placements in accounts using data analysis and relationship management within months of onboarding.Strategically closed distribution gaps in new and existing placements by mastering tracking software and communicating effectively.Leveraged execution teams and programming to generate over 14% in growth year to date.Utilized CRM systems to track customer interactions, manage sales pipelines, and optimize processes related to existing accounts.

Analyzed data trends to find opportunities for optimization and cost savings.Lead focus groups within the department to facilitate growth in skills and relationships.Developed, strategized, and drove standard processes across department boundaries to build efficient business processes.

Spearheaded market research then created a business plan which was used to build, fund, and open the business.Recruited, coached, and mentored a team of over 10 employees to increase traffic and create return customers.Initiated and implemented strategic plans to increase revenue, streamline operations, and improve customer experience.Developed and maintained the company's vision, mission statement and strategic plan.

Overhauled computer systems from the ground up to assist customers in their education, personal, and professional needs.Harbored strong working relationships with city employees including the city manager.Provided technical assistance to customers with software and hardware issues, troubleshooting problems and resolving inquiries in a timely manner.Tested new technologies to evaluate their potential use in business operations.

Tested BIOS on various motherboard configurations. I started out with Basic Acceptance Tests, but moved on to more advanced testing when I showed above average proficiency. The new tests involved graphic and multimedia stress tests.