William Mcqueen Email & Phone Number

Houston, Texas, United States

• Coordinated meetings with AEL providers to assist hundreds of customers who are interested in utilizing Workforce Solutions Services throughout the Houston Galveston Area.• Interfaced with office managers and Region 6 to support the needs of the educational cohort, and process customers who reach out for services.• Managed bi-weekly meetings to discuss partnership agendas and create action plans that address the challenges of AEL stakeholders.• Facilitated 8-10 job readiness and workforce service workshops monthly to AEL stakeholders. • Co-Authored proposals that are utilized by the Houston Galveston Area board to increase the use and documentation of workforce services by customers.• Published written content for the Houston Galveston Area blog.• Directed, shot, and produced digital deliverables that are used as tools in assisting AEL customers in accessing workforce services.

United States

• Managed a caseload of 75+TANF and Financial aid customers that required detailed oriented practices within case management activities. • Operated policies and procedures in compliance with federal and state funded agencies• Planned, arranged, and managed Workforce Solutions and community services to help customers reach their employment goals.• Provided training and tutelage to customers with an emphasis on job readiness that aided in reaching the highest workrate percentage in the office. • Administered career guidance to customers that aided in obtaining or advancing employment opportunities.