William Moore Email & Phone Number

Nottingham, United Kingdom

Leicester, United Kingdom

999 response, front line emergency services

Leicester, Leicestershire, United Kingdom

Front line Emergency Services

United Kingdom

I work with individuals who suffer from fear through trauma or phobia retake control of their life.

Peterborough

Front line emergency services

Cambridge, United Kingdom

Huntingdon

On secondment to assist in the sales development of the product CapturaTalk.

Maintaining up-to-date and effective procedures and coordinating the work of the Customer Services team to provide the best service to customers and ensuring compliance with the company service level agreement and targets.Order processing, Arranging and recording deliveries, Liaising with sales account managers, warehouse, build and set up teams. Arranging training for students to order Handling enquiries regarding order progress and order upgrades Sales order administration Monitoring order fulfilment and stream lining processes to ensure waiting times are minimised.Producing reports on service status, order figures and tasks for the Senior management team.Recruitment and selection, performance management, development and empowering staff to exceed expectation. Role model management style, proven track record in motivating staff and team members.Recording and dealing with any complaints, problems or customer disagreements and working with other departments and line managers to resolve themRelationship building with external suppliers and internal customers.And more...

Iansyst Ltd offers a larger range of assistive technologies, expertise, training and support, backed up with a professional and understanding approach to disabled individuals, parents, students, education professionals and organisations to ensure specific educational needs are met. Iansyst prides itself on finding ways technology can help overcome the disabilities and difficulties that people experience at some stage in their lives.Maintaining up-to-date and effective procedures and coordinating the work of the Customer Services team to provide the best service to customers and ensuring compliance with the company service level agreement and targets.Order processing, Arranging and recording deliveries, Liasing with sales account managers, warehouse, build and set up teams.Arranging training for students to orderHandling enquiries regarding order progress and order upgradesSales order administrationMonitoring order fulfilment and stream lining processesto ensure waiting times are minimised.Producing reports on service status, order figures and tasks for the Senior management team.Recruitment and selection, performance management, development and empowering staff to exceed expectation. Role model management style, proven track record in motivating staff and team members.Recording and dealing with any complaints, problems or customer disagreements and working with other departments and line managers to resolve themRelationship building with external suppliers and internal customers.

The Workplace Law Group is a leading provider of legal information services for employers, covering every area of Health and Safety, Human Resources, and Facilities Management. They have achieved a nationwide client base through a combination of high quality journalism, state of the art marketing technology and a consultative sales approach. Introduce new clients to the services provided by Workplace Law resulting from inbound enquiries and the existing client database in order to maximise sale potential.Discuss the needs of prospective clients and match Workplace Law products and services to their requirements. Assist clients in making decisions, move forward, solve problems and succeed in business.Build relationships with new and existing customers ensuring the professional, friendly image of the company is maintained.Manage and prioritise accounts ensuring that up and coming events are targeted and of interest to the right people.Implement campaigns co-ordinated by the Marketing & Sales Manager.

Gamestation is the fastest growing retailer of video and computer games in the UK.Recruitment, Retention & Staff Management - nine staff to include Assistant ManagerChampion business objectives by managing and maximising sales, store space, special product lines, marketing, promotions and merchandisingTraining & Development of StaffHealth & SafetyStock & Cash Accountability

Working for the industry leader in games and software entertainment this role was target driven and demanding. As a Field Merchandiser I was responsible for;Maximising sales through product demonstration, information collection and maximising product marketing in retail outlets.

My career began at NTL as a Customer Service Advisor, within the first year I was promoted to Supervisor. Further promotion was secured to Training and Development Officer whereby I was responsible for the deliverance of solutions to the Customer Services Team which consisted of over 500 employees.Training needs analysisNew staff inductionsProduct and software technical trainingWriting bespoke training solutions for individuals and groupsManaging a group of between 12-20 temporary advisorsStanding in for Team Leaders when requested Call monitoring and performance management1 to 1 meeting and evaluationMotivation and empowerment of staff through delegation, responsibility and incentives.

Btec Gnvq, Communication And Media Studies

Gcse'S, Media; English Literature & Language & Maths

Gcse'S, Including English & Maths