William Moore Email & Phone Number

United States

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including appropriately notating accounts as required • Participate in activities designed to improve customer satisfaction and business performance • Offer additional products and/or services • Track, document and retrieve information in call tracking database • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff***Troubleshooting issues with, *Hardware support for IOS devices *Software and application issues for IOS devices *Password, passcode, and forgotten Apple ID* billing concerns

United States

• Creating, selling holistic remedies, cosmetics, Carving candles and bath/body care supplies • Partnering with and educating individuals of the cost, use and benefits of our product. • Producing and shipping made to order requests • Maintaining inventory • Data entry • Marketing and advertising

Sunndale Calafornia

Skilled at researching issues, assist and educate others whom face minor to major problems. • Receive inbound and make outbound calls for customer needs.• Resolve matters concerning gateways, modems, and phone. • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Able to maintain composure during the most difficult situations. Troubleshooting issues relating to;• Hardware support • Internet speeds• Account, billing support • Provide the best support possible for Comcast customers.

Tampa/St. Petersburg, Florida Area

Trained to research, assist and educate others whom face minor to major problems. **Take and make calls for customer needs in** *Resolve matters concerning gateway's, modems, phone. *Building Rapport *Troubleshooting issues *Hardware support for Microsoft related products*Software issues *Account, billing support *Provide suffice issue resolution

Liberty Nc, 27298

Front end design