Motivated IT professional with over 17 years of diverse experience providing customer focused computer, server, storage, and networking installation and support. Reliable, hard working team player who utilizes outstanding listening, problem solving skills, and patience in order to communicate effectively with customers and resolve technical issues.Specialties: Desktop, server and storage device setup and installation. Network setup and configuration to include hardware and software components, LAN/WAN, Fiber Channel, and iSCSI. RAID setup, configuration and best practices. CommVault Galaxy, Veritas Backup Exec and Netbackup, CA BrightStor ARCserv, Bakbone Netvault and EMC Dantz Retrospect backup applications. Active Directory, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003, and Windows Server 2008 operating systems.
Listed skills include Active Directory, Hardware, Troubleshooting, Windows Server, and 15 others.