William Menezes Email & Phone Number

São Paulo, Brazil

São Paulo

- Manutenção e configuração de laptops.- Participação e elaboração de projetos em TI.- Suporte aos usuários.- Criação de políticas de segurança e procedimentos baseados na ISO 27001.- Implementação de melhorias para o suporte ao usuário.- Parte da equipe a obter as certificações da ISO 27001.- Gerenciamento do ambiente em Cloud- Cotação de equipamentos e.

Sao Paulo, Brazil

- Manutenção e configuração de laptops.- Participação e elaboração de projetos em TI.- Suporte aos usuários.- Criação de políticas de segurança e procedimentos baseados na ISO 27001.- Implementação de melhorias para o suporte ao usuário.- Parte da equipe a obter as certificações da ISO 27001.- Gerenciamento do ambiente em Cloud- Cotação de equipamentos e.

Sao Paulo, Brazil

- Managing environment Windows Server 2019.- Maintenance and configuration of laptops.- Participation in IT projects.- Support to the users.- Creation of security politics and documentation based on ISO 27001.- Implementation of improvements to support.- Be part of the team that achieved ISO 27001 and 9001.- Managing AWS environment.

São Paulo Area, Brazil

- Support in IT for CCXP 2019 event.- Configuration of notebooks as requested by each specific area;- Support throughout the event;- Configuration of notebooks, printers in each department, store;- Troubleshooting of the equipments.

Jaraguá Do Sul, Santa Catarina, Brazil

- Administration of the technological part at Domino's Jaraguá do Sul.- Marketing Digital administration.- Store preparation.- Receiving the goods.

Sao Paulo, Brazil

- Using methodology Itil.- Assist user with incidencies.- Configure the VOIP telephones.- Install and configurate the Windows OS 7.- Support to meeting rooms.- Assist users with connection of network.- Temporary project at Petrobras.

São Paulo Area, Brazil

Maintaining the hardware of the company's PC and laptops.Formatting and configuring the Windows operating system.Support to users from Argentina and Brazil.Data cabling installation and maintenance.Cisco Switch Equipment Configuration.Monitoring, configuration and troubleshooting with Cisco Meraki.Global IT ProjectsSupport to MS Office SuiteMonitoring and.

São Paulo Area, Brazil

• Customer service;
• Conduction of training for the team, focusing on device networks;
• Setting up and maintaining MacOS (Apple)
• Support for Apple mobile devices.
• In 2014 prometed from position junior to engineer;

São Paulo

Volkswagen premium customer service in the following functions:- General information about the premium cars to the customers;- Factory and final customer information intermediary;- Bilingual service agent;

São Paulo

Functions: - Receptive contact of the Vivo product, - advisor of the informations; - Difficulties in receiving and doing it by cell phone. - Moving from level 1 to level 2 support.

São Paulo

Funções: Recebimento de correspondências, separamento e entrega aos setores. Protocolo de notas fiscais. Atendimento telefônico, recebimento de suprimentos solicitados pela empresa para os setores.

Sao Paulo

Receptive service working in the sales and support segments of the Speedy Telefônica product. Acting in the following segments: - Support of theconnection at the customer's home; - Guidance on bills, analyzing, and guiding; - Support in telephony, when not receiving and making calls; - Sale of services and products to the end customer; Conquering the.

Graduate Student In Cloud Computing With Ia, Information Technology

Tecnólogo Em Segurança Da Informação, Information Technology

Network Technologist, Information Technology

Activities and Societies: At each end of the semester, a project was made to build a company, at each one a presentation was made.

Computer Technician, Information Technology

Activities and Societies: In each module there was a project integrator: Design of hardware requirements survey for a company; Network.